PowerDVD 9 Ultra Patch 2227 Keeps Prompting for AACS Update

Saaber

Newbie Location: Saaber Joined: Apr 05, 2009 14:34 Messages: 16 Offline

Solved by

Jan 02, 2010 15:12

A Dell XPS 420 needs a firmware update to the bluray drive to improve playback.
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Release Date: 8/20/2009
Version: 7D16, A04
Download Type: Firmware
File Format: Hard Drive
File Size: 4 MB

Description
Windows/DOS firmware flash update for PLDS DH-4B1S BD-RE

Level of Importance: Urgent
Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.

Important Information
1) Please close other applications before updating.
2) While the firmware is updating, please don't turn off the computer.
3) Please reboot the computer after the firmware update is completed.

Compatibility
Systems Operating systems
XPS/Dimension 410/9200
XPS/Dimension 420
Studio XPS Desktop 435T/9000
Vostro Desktop 220
Vostro Desktop 220s
Vostro Desktop 420
XPS/Dimension 430
XPS/Dimension 625
XPS/Dimension 630i
XPS/Dimension XPS 720
XPS/Dimension XPS 720 H2C
XPS/Dimension XPS 730
XPS/Dimension 730x
Microsoft Windows Vista 32-bit
Microsoft Windows Vista 64-bit
Microsoft Windows XP
Microsoft Windows XP x64

Fixes and Enhancements
- Improve read compatibility with CPRM media.
- Improve playability of Blu-ray movie.

Additional Information
This is a Windows/DOS based firmware flash update for PLDS DH-4B1S SATA HH 4X BD-RE

danabu

Newbie Joined: Dec 27, 2009 04:34 Messages: 2 Offline

Jan 02, 2010 20:15

Thanks for the tip on the Dell XPS 420 firmware. I tried to run it, but it says that there is no disk detected that needs updating. I'm using an external Buffalo Mediastation Blu-ray drive (http://www.buffalotech.com/products/optical-drives/mediastation/mediastation-8x-external-blu-ray-writer/) , not anything from Dell - that probably explains why the Dell firmware update didn't do anything.

Any further ideas?

SCOTT

Newbie Joined: Dec 31, 2009 07:15 Messages: 8 Offline

Jan 03, 2010 13:00

I too am having this issue after trying to play the new Star Trek movie.. It wants to update the AACS keys and indicates that it has done so but in reality has not.

Furthermore, I think that when a new title is inserted that requires an AACS key update, older AACS keys are invalidated until the new keys are installed, which is not happening.

The work-around is to use anyDVD to by-pass AACS or just to play the blu-ray titles in a normal "connected to the TV" blue-ray player that does not have this AACS hang-up!

I think cyberlink should study how normal stand-alone connected the the TV players work and try to make this less of a tinkering experiment and more user friendly as people should not have to pay extra (if they don't want) for anyDVD especially if there system id fully HDCP compliant.

Instead of spending 80 - 140 bucks for this software, people that don't want the hassle could just buy a Sony or Samsung Blue ray player at Sam's club or Walmart for around 125.00 bucks.

Luckily I bought anyDVD when I had on old non-HDCP compliant system and have since upgraded my computer but I am glad I kept anyDVD around :

John

Newbie Joined: Jan 03, 2010 00:52 Messages: 1 Offline

Jan 04, 2010 01:43

Has anyone worked out a fix for this yet? My drive has been down all weekend. I have uninstalled PowerDVD 9 then reinstalled it and the patches with my firewall down. This has had no effect. I rented the new Blu-ray "star trek" and "Management" DVDs from Blockbuster was prompted to load the "CyberLink.2320(TaRe45)(a)_DVD091223-02" patch and now the drive that has worked all year for me is stuck in this same Error code 0024 loop. I logged a help request with the CyberLink website yesterday and have heard nothing. I'm running Vista on a home build with Norton 360. I'm out $10 on the rental and wondering what is going on....

This message was edited 1 time. Last update was at Jan 04. 2010 01:51

Michael

Newbie Joined: Jun 13, 2010 12:06 Messages: 19 Offline

Jun 15, 2010 16:17

This is the exact same issue I'm having did any of you figure out how to fix this?

KURT

Newbie Joined: Dec 26, 2009 12:26 Messages: 5 Offline

Jun 15, 2010 16:22

Cyberlink has been running me around for months on this. I have described it and described it and described it to them. They even had me try version 10 -- no luck. At one point, they promoted the problem to a "higher department" (actual developers) who couldn't reproduce it in one try and gave up.

KURT

Newbie Joined: Dec 26, 2009 12:26 Messages: 5 Offline

Jun 15, 2010 16:29

For clarification: by "running me around" I mean I have 11 tickets with Support dating back to last year.

Michael

Newbie Joined: Jun 13, 2010 12:06 Messages: 19 Offline

Jun 15, 2010 16:30

Ugh that really doesn't fill me with confidence. Can you still find the 2201 patch anywhere where this was working?

KURT

Newbie Joined: Dec 26, 2009 12:26 Messages: 5 Offline

Jun 15, 2010 16:37

I imagine the only people "legally" distributing 2201 would be Cyberlink, and they've apparently moved on to versions with bugs they can't fix... Grrr...

Michael

Newbie Joined: Jun 13, 2010 12:06 Messages: 19 Offline

Jun 15, 2010 16:39

I have actually found version 2201, it takes me to the page to download it when I first install powerDVD. Unfortunately I get the same issue with version 2201 AND 2528.

Whats really annoying is that this was working perfectly on this very PC before I upgraded to windows 7.

Michael

Newbie Joined: Jun 13, 2010 12:06 Messages: 19 Offline

Jun 15, 2010 17:43

Some good news for you all! I seem to have got it working!

Heres my steps if any of you want to try.

1) Uninstall PowerDVD
2) Reboot
3) Install power DVD 9
4) Try to play a blu-ray, it will give you a message asking you to update and take you to an IE page where you can download version 2201. Download and save this somewhere safe.
5) Close power DVD
6) Completley disconnect from the internet ie unplug your cable or turn off wireless
7) Install the 2201 patch.
Try to play a blu-ray you will see the crap error message we were all getting forcing you to update. Click NO.
9) Without closing PowerDVD click play again. As if by magic the blu-ray will start. It seems by saying no and installing whilst offline you get around the farcical update.

I have managed to make this persist after a full shutdown and when connected to the internet so it seems to be a 1 time thing. However do NOT under any circumstances install any later patches when prompted. I did just to play devils advocate and hard to start all over again with those 9 steps.

Hope this helps