With powerdvd 10 ultra I get no sound in cinema mode. *Multiple people having same problem*

KHOON SIAH

Newbie Joined: Aug 31, 2010 21:57 Messages: 19 Offline

Nov 18, 2010 01:10

I tried to installed version PowerDVD 10.0.2113.51. I meet the same problem. Mind to keep up update on the solution as well.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 18, 2010 01:12

Hi Khoon Sta,

please post me your mail adress via PM if you are interested to help in this issue - our RD would like to contact you

Br
Michael Technical Support

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SimonMaltby

Newbie Joined: Nov 18, 2010 10:15 Messages: 1 Offline

Nov 18, 2010 10:17

I also have the same issue.

Playback via HDMI sound is fine in normal mode my missing nothing in Cinema mode.

1ne2woBe

Newbie Joined: Nov 22, 2010 18:32 Messages: 5 Offline

Nov 22, 2010 18:47

Hello. I have been searching the net, and found this site.

I am having a problem similar to the OP's with my PowerDVD 10 Mark II Version 10.0.1830.51. I am only able to hear the audio of my M2TS movies via S/PDIF. When I try to switch to (8 Speaker), I am not able to get any (voice) audio from the actors. The rest of the audio sounds superb coming from all 8 speakers. It is just the voices that I am unable to hear.

Any ideas as to what may be the problem? If you feel you need any specs, please just ask.

Thank you so much in advance.

Rowanze

Newbie Joined: Nov 26, 2010 18:49 Messages: 1 Offline

Nov 26, 2010 18:58

I too am having the same issue with BluRay ISO's. I am running PowerDVD10 and I have an ATI 5450 streaming sound and video over the HDMI port. In classic mode all is well and I get full HD audio decoding to my Onkyo NR807 receiver.

In cinema mode, I get no sound. I tried setting the sound in powerdvd's options. I tried both the passing undecoded sound option and tried letting PowerDVD do the encoding and stream PCM. Neither worked. In both cases, when I tell PowerDVD to display info, it corretly lists the right audio format (ie DTS-HD, DTS, etc.) but the data rate is 0 k/sec. This same 0 k/sec is there regardless of whether I try and pass the audio stream as is or let PowerDVD try and do the encoding.

I have tried both the ATI HDMI driver and the Realtek driver, and get the same results with both.

mangofan

Newbie Joined: Dec 05, 2010 03:49 Messages: 4 Offline

Dec 05, 2010 04:05

If it's not reproducible, it might be just an issue with pirate copies. I downloaded the trial and it works fine in cinema mode.

This message was edited 3 times. Last update was at Dec 05. 2010 05:06

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Dec 08, 2010 05:06

Hello,

I will close this issue now!

All users that we contacted used pirated and illegal Software that had been modified by the pirates.

So far no single user using a legal copy contacted us - so we strongly suggest to use only legal software!

If you use a legal copy of POwerDVD 10 and still facing this issue - please contact me by using the PM function and I will open a contact to our RD team for you.

Thanks for your understanding
Michael Technical Support

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