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Claim of corrupted video
able2
Newbie Joined: Dec 18, 2014 10:13 Messages: 20 Offline
[Post New] Sep 29, 2022 03:31
Why does Power Director 365 refuse to load an MP4 video saying it is corrupted when I can preview the video outside of PD365 just fine?

I preview the video it shows up just fine, try to import it into PD365 and it is claimed to be corrupted. Then when I try to preview it again it won't play.

Is it possible that for some unknown reason Power Director corrupts the MP4 video?
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Sep 29, 2022 08:27
A corrupted file will play on many players but cannot be edited on a video editor. There are tools available on the internet that you can use to fix them. Some are free like VLC and HandBrake.
able2
Newbie Joined: Dec 18, 2014 10:13 Messages: 20 Offline
[Post New] Sep 29, 2022 09:07
Quote A corrupted file will play on many players but cannot be edited on a video editor. There are tools available on the internet that you can use to fix them. Some are free like VLC and HandBrake.


what is handbrake?
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
[Post New] Sep 29, 2022 10:54
HandBrake is a tool. See this post on others using it: https://forum.cyberlink.com/forum/posts/list/20/42116.page#217950 . It is very easy to use and figure out.
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New] Sep 29, 2022 21:19
Quote


what is handbrake?


Hello,

As tomasc mentioned, Handbrake is a free tool that let's you convert videos to other formats/quality etc. For your case, you can use it to re-render the file in the same format, with the extact same resolution and bitrate. This usually fixes any errors.

You can find it here: https://handbrake.fr/downloads.php

Cheers
PowerDirector Moderator


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