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Thanks for your help! Using the "drop" as you mentioned hasn't worked for me. I have found that Ctrl. + v will allow me to drop a copied title or picture into my timeline. Using this "shortcut" allows me to copy items and drop them onto the timeline. Anyway, I would have preferred to use the hotkeys and customize some for my use but for some reason I haven't been able to do that. Thanks again for your help!!
"Ctrl + v" is the common paste.
To see how the drop works, maybe try this.
1) place 3 Skateboard 01.mp4 from the sample clip media library in the timeline back to back
2) now select Skateboard 02.mp4 from the media library with left mouse button, hold the "Shift" key and drag down to someplace in the timeline of these 3 clips
3) The clips will split and the Skateboard 02.mp4 will be inserted and clips on the timeline moved to the right
That's the effect of hotkey "Shift + Drop" > Move all clips on the timeline to the right when a clip is dropped on another clip
Jeff