If you read it states AVX2 cpu support required, your AMD-FX 8350 does not support AVX2, only AVX.

Jeff

Quote If you read it states AVX2 cpu support required, your AMD-FX 8350 does not support AVX2, only AVX.

Jeff

Thanks for your quick reply.

I need to renew my PC but it's hard right now. XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

Pretty much any used PC made within the past couple years should work, and it would be much faster than your current system. Here's a list of compatible chips to look for.

Do we get to the brush mask designer through tools and then mask designer? I just updated my 365 and was excited to try it out but can't seem to find it. My mask designer screen is still the same.

Quote Do we get to the brush mask designer through tools and then mask designer? I just updated my 365 and was excited to try it out but can't seem to find it. My mask designer screen is still the same.

Select image or video on the timeline
Button; Tools / Mask Designer,
Button; Creat a custon painted...

Quote


Select image or video on the timeline
Button; Tools / Mask Designer,
Button; Creat a custon painted...

Thanks for the jackrabbit fast response. Unfortunately my mask designer page looks just the same. Are you aware if there is a version number inside the Powerdirector program so I can see if I have the latest update? The application manager shows 6/30/2021 and says everything is up to date. I'm just stumped. My PD works fine it seems other than I don't have the new brush mask toy to play with.

With PD19/365 open
Button, " ? “ next to Settings
Select About Cyberlink PowerDirector
See attached image XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

Quote With PD19/365 open
Button, " ? “ next to Settings
Select About Cyberlink PowerDirector
See attached image

XEON-E5-2680 v4 / Mem. 16GB DDR4
M.2 NVME 512Gb / 2-SSD Sata3 1TB
AMD RX570 / Display Philips 272V8
Windows 11_64Pro / PD22/365

Quote

That was a perfect explanation and it was there right in front of my face all along. Thanks so much for the help.

I will start experimenting with it now. Anxious to see if it might replace me having to go to Colordirector to accomplish tracking and masking.

Quote Now that I saw this Brush Mask Designer tool and to my surprise, when I try to use it I get the message, your CPU is not supported.
Has anyone had this problem?
My PC show in subscription

Hello,

CyberLink informed us that there is now an FAQ that provides more details about this, including a list of CPU requirements:

https://www.cyberlink.com/support/faq-content.do?id=26344&isDraft=1

Cheers
PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Quote Hello,

CyberLink informed us that there is now an FAQ that provides more details about this, including a list of CPU requirements:

https://www.cyberlink.com/support/faq-content.do?id=26344&isDraft=1

Cheers
PowerDirector Moderator

PDM, seems like CL should add that to the specs page for purchasers, not buried in a FAQ that most potential buyers would not peruse prior to a purchase. The specs page still states:
Intel Core™ i-series or AMD Phenom® II and above
https://www.cyberlink.com/products/powerdirector-video-editing-software/specs_en_US.html

Which is highly deceiving.

Jeff