"Create Virtual Photo" is not working!

TimoSthlm

Newbie Joined: Feb 01, 2021 13:02 Messages: 7 Offline

Solved by

Jun 10, 2021 17:37

Hi!
I wonder if anybody else is suffering the same problem, that is that the function Create Virtual Photo is not functioning! I click the left click in my mouse and mark "Create Virtual Photo" but nothing is happening thereafter. It was functioning perfectly for a couple of days ago, but then just overnight, it stopped working.
I have a new PC, a couple of weeks old, but the function has been working even with this PC, until now.
I have also uninstalled the PhD and downloaded it again.

This problem effectively hinders me from working with my pics since I use the function a lot. That's why I'm very keen on solving the issue.
Any suggestions how to do it!!!

Yours sincerely,
Timo Lainen

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Jun 10, 2021 21:05

Hello Timo,

I'm afraid I have no idea what might be causing that issue. Create Virual Photo (Ctrl+9) works as expected here, in both Library & Adjustment modules.

Just to test, try this:

Open a new project (Ctrl+N)

Import some photos

Select one & right click > Create Virual Photo (Ctrl+9)

Any joy?

PIX PIX YouTube channel

Neysha23

Newbie Joined: Jun 10, 2021 20:22 Messages: 1 Offline

Jun 10, 2021 21:27

this is not a reply but im asking for help!

every time i turn on my computer, i open my Photo Director 12, it opens fine BUT
the screen is black. I only can see the words like FILE EDIT etc. I click on them and nothing
happens

and then when i try to close it, i go to the X and i cannot click on it

so what i do is right click and click on close window. it looks like its "closed" but kinda not. Its like
invisible, and when i click to open again, it wont.

please help a girl out, i will truly appriciate it!

I appologize for my english

and i hope this makes sense.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jun 10, 2021 21:48

Neysha23 it sounds like your project file is damaged and PIX's suggestion to create a new project should also help you out.

If you can't get the app to respond enough to create a new project file, download the attached file and double click on it to open PhD cleanly.

Filename	NewProject.phd	Download
Description	clean new PhD project file
Filesize	860 Kbytes
Downloaded:	269 time(s)

This message was edited 1 time. Last update was at Jun 10. 2021 21:55

TimoSthlm

Newbie Joined: Feb 01, 2021 13:02 Messages: 7 Offline

Jun 11, 2021 15:00

Quote Hello Timo,

I'm afraid I have no idea what might be causing that issue. Create Virual Photo (Ctrl+9) works as expected here, in both Library & Adjustment modules.

Just to test, try this:

Open a new project (Ctrl+N)

Import some photos

Select one & right click > Create Virual Photo (Ctrl+9)

Any joy?

PIX

Hi PIX!
Thank you for your comment.
Unfortunately, this didn't solve the problem.
I have now reported the problem to the support!

// Timo