Firstly, I'm a long time PowerDirector user and happily edited away with PowerDirector 10 and 12 for many years - so not at all a novice.
Secondly I'm pretty IT literate as I used to work in PC repairs - so again, not a newbie!
Earlier this year I treated myself to the then newest version - PowerDirector 18. Big mistake!
Whilst editing it would randomly crash my machine - not just the application but the blue screen of death full whammy.
I went through all the usual troubleshooting steps, both hardware and software, to no avail.
Crucially, since I still had it installed, I was able to test editing the same video files on PowerDirector 12 with absolutely no problem.
I contacted Cyberlink Support and they were no use at all and just trotted out the same default questions about versions and dxdiag etc etc. I uploaded everything asked of me and they then asked for the same stuff again. So I eventually gave up with them.
Since the PC was getting on, I figured maybe there was some incompatibility or odd driver issue going on since it was causing a blue screen - although I had already updated graphics driver and checked for windows problems.
I returned to using PD 12.
A few weeks ago, I had a new machine. I should point out that this wasnt just because of the PD 18 problems, I was actually well overdue for a new one!
For the first few uses PD 18 worked like a charm. Then, earlier today - guess what? Yes, the same blue screen PC crash whilst editing.
Specifically, this seems to be when trimming certain video clips on the timeline, although I cannot fathom what makes some cause the crash and not others.
So this is a brand new machine, completely different hardware set up, but the same problem with this one piece of software.
I confess that I am about ready to throw in the towell with PD 18 - but I am unwilling to cough up for PD 19 or the subscription version given this experience.
So before the software gets consigned to the Recycle Bin I thought I would throw the problem out to you good people to see if anyone else has experienced the problem and may have some ideas?
Thanks for reading!