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OK, fine. I hope that thay will react soon.
Take care
Warry
Thanks.
Support reacted by asking me further questions and wanting crash reports and my email address.
I'm a client for many years. They must know my email-address and I submitted dozens of crash reports with my email address.
Update after today's (Oct 21) support answer:
They asked me the same questions again with some additions - not really a big help.
I think my
Radeon 5850 is too old for PD365. It was fine up to PD16.
Have ordered a new one from ASUS and will replace it soon.
Hopefully this solves the problem. Will keep you informed.
Update after deinstalling new card ASUS DUAL Radeon RX 5500 XT O8G EVO (Nov. 3)
ASUS support is ultra slow. They could also not say why their GPU did not work.
I personally think it is because it was too new for my older motherboard and CPU.
Here two links:
https://www.pcmasters.de/forum/threads/probleme-mit-amd-radeon-rx-5500-xt.148401/
https://www.techpowerup.com/forums/threads/old-motherboards-new-gpus.227844/
I have ordered another GPU from NVIDIA and will inform soon if this graphics card works.
Update after installing
GEFORCE GTX 1660 super Aero ITX (Nov. 5)
Installation of GPU was easy and no problems occured. Re-Installation of PD365 and activation of Hardware acceleration also went through well.
So far all is running fine.
This message was edited 9 times. Last update was at Nov 05. 2020 11:44