Ultra Hd blue-ray advisor error 394260080

laledan

Newbie Joined: Oct 22, 2017 10:22 Messages: 3 Offline

Solved by

Jul 11, 2020 04:06

Anyone know what the sgx error code 394260080 is?

Everything passed before and suddently i get this error.

Reinstalled windows 10 multiple times.
Reset bios.Hi
Downgraded bios.
Tested lots of different drivers for graphics,sgx, intel me and so on but still the same error.

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Jul 12, 2020 22:39

It looks like an unspecified error message when detecting if the Intel SGX feature runs normally on your PC.
I don't think this BIOS and hardware related issue can be easily resolved by normal end users or software vendors (CyberLink).

To save your precious time, contact your motherboard manufacturers and ask them to investigathe the Intel SGX issue directly.

Hexaae

Newbie Location: Italy Joined: Dec 24, 2015 08:04 Messages: 8 Offline

Oct 22, 2021 12:13

Same strange problem suddenly on my ASUS GL703GS (i7-8750H), Win 10 Pro 21H1 ( 19043.1288 )

(hi-res pic https://i.ibb.co/sV3LWBn/image.png )

Ultra HD Blu-ray Advisor fails, but Intel own tool from MS Store says it's installed and activated.
It was OK last time I used this tool many months ago...

Maybe Intel Plundervolt vulnerability fix messed up something for SGX, breaking Cyberlink Advisor?

This message was edited 2 times. Last update was at Oct 22. 2021 12:21

laledan

Newbie Joined: Oct 22, 2017 10:22 Messages: 3 Offline

Oct 22, 2021 13:39

The problem is with cyberlink advisor.

Try Corel Ultra HD Blu-ray Check Tool.

whirlpool0548

Newbie Joined: Dec 15, 2012 19:13 Messages: 16 Offline

Oct 23, 2021 09:08

Quote The problem is with cyberlink advisor.

Try Corel Ultra HD Blu-ray Check Tool.

The explanation for the error is that Cyberlink's Blu-ray advisor attempts to reinstall SGX, which would end up as a downgrade to the inf version of SGX installed by Microsoft update.

Downgrade of the installed version of SGX is disallowed, resulting in the SGX error code.

Hexaae

Newbie Location: Italy Joined: Dec 24, 2015 08:04 Messages: 8 Offline

Oct 29, 2021 09:22

Thanks guys. So basically it's all right and SGX is actually working fine on this machine despite check tools errors because of newer Windows drivers, right?

whirlpool0548

Newbie Joined: Dec 15, 2012 19:13 Messages: 16 Offline

Nov 01, 2021 05:19

Quote Thanks guys. So basically it's all right and SGX is actually working fine on this machine despite check tools errors because of newer Windows drivers, right?

Yes, I doubt Cyberlink will fix the issue anytime soon. It has been around for some time. They have reproduced the error and are in the process of developing a fix.