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Why does my old copy of PD 15 show up (and used it to install on another PC) as well as several other non-subscription standalone programs and add on packs I have paid for. I have been updating my PD since Version 2 (about 20 years) so why is my PD version 17 Ultimate, PD version 21 Ultimate or the several versions of PhotoDirector as well as Audio programs with the add-on packs not important enough to work with this program. It was a smooth install of PD 15 on my other PC and wondered why all my other software I have dished out tons of cash to Cyberlink was not showing up if I needed to reinstall or move it to a differant PC. So only the customers that pay for on-going subsription get this easy to use and wonderful program and my PD 15 is just a goofy mistake LOL. I will wait with much anticipation for a reply.
The 20 year long customer,
Spinman
Hello,
For perpetual products, like the ones you mentioned, from what I know, they will display in CyberLink Application Manager if you previously redeemed your digital copy of the software after purchase. For an example:
https://www.cyberlink.com/support/faq-content.do?id=24744
Once redeemed, then it is available in CAM for convenience until it expires. If you never redeemed, then it won't be available in CAM.
If you have any more specific questions, I suggest you contact CyberLink yourself directly:
https://membership.cyberlink.com/support/customer-services.do
Cheers
PowerDirector Moderator
This message was edited 1 time. Last update was at Mar 23. 2023 04:01