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Greenbaum1 [Avatar]
Newbie Private Message Joined: Mar 20, 2020 17:51 Messages: 2 Offline
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Why do some of my purchased software not show up in the Application Manager? I have tried reinstalling but nothing seems to work. Is it necessary to keep up to date from the Application Manager?

Thanks - Greenbaum1
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 4493 Online
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Which purchased software is missing? If your subscription is only for PowerDirector (and not DirectorSuite), then PD will be the only app shown, even if you've purchased other software under a perpetual license. You can check your subscription status here.

The App Manager will automatically update itself when you launch it maunually, or when you restart Windows if it's set to run automatically at Windows startup.
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Greenbaum1 [Avatar]
Newbie Private Message Joined: Mar 20, 2020 17:51 Messages: 2 Offline
[Post New]
Quote Which purchased software is missing? If your subscription is only for PowerDirector (and not DirectorSuite), then PD will be the only app shown, even if you've purchased other software under a perpetual license. You can check your subscription status here.

The App Manager will automatically update itself when you launch it manually, or when you restart Windows if it's set to run automatically at Windows startup.


I have Screen Recorder 4 Deluxe software and that's the one not on the list. Does that fall into a different category?

Thanks
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optodata
Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 4493 Online
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Yes. That's considered a stand-alone product and the latest version is 4.2.3.8860. Click on ? at the top right of the SR4 window and choose About to see which version you have installed.

You can also click on the nearby bell icon to check for updates/upgrades, or you can manually check the CL Software Downloads page for patches.

This message was edited 1 time. Last update was at Mar 26. 2020 16:55


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DS365 | Win10 Pro | 8 Core/16T i9-9900K (4.8GHz) | RTX 2070 | 32GB RAM | 6TB SSDs

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | HF S200 (HD 30p) | Yi Action+ 4K | 360Fly 4K 360°
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