How can i download and install Screen Recorder bundled w/ my PD Ultimate?

MojoTojo

Newbie Joined: Jul 24, 2016 02:55 Messages: 16 Offline

Solved by

Jan 28, 2020 06:10

I've been having problems with Screen recorder and i want to try and reinstall it w/o having to reinstall the whole PD product
I own PD Ulimtate 15

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jan 28, 2020 11:20

You can't do that separately, which is why I suggested that you reinstall PD15 in the other thread. SInce you have the App Manager, it may be better if you uninstall PD first (using the Windows uninstall tool) and then let the App Manager reinstall it. No need to uninstall any of the content packs.

If you're prompted to retain personalized settings during the uninstall, you can keep them; but if the problem isn't resolved, you may want to try uninstalling PD again and this time remove the personalized settings. Your existing content, projects and downloaded items should be left intact in both cases.

This message was edited 1 time. Last update was at Jan 28. 2020 11:21

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Jan 28, 2020 11:21

There is not a separate uninstal in windows add/remove programs. If you have the original downloads archived somewhere or have the original discs then you can attempt to install the screen recorder by itself. That should freshen up the install for the screen recorder.

MojoTojo

Newbie Joined: Jul 24, 2016 02:55 Messages: 16 Offline

Jan 29, 2020 09:14

Thanks @ALL
i got pissed off and went ahead and bought the 365 a while ago. doing a clean install , hopefully this problem's solved.

MojoTojo

Newbie Joined: Jul 24, 2016 02:55 Messages: 16 Offline

Jan 29, 2020 09:25

Yep , that fixed it. 365 thanks all