Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
backup disk
tushar4544 [Avatar]
Newbie Joined: Sep 29, 2018 04:15 Messages: 15 Offline
[Post New]
during checkout there is an option for extended download service and backup disk why do i even pay for them even if i reinstall windows i can simply download it from site no?
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New]
Quote during checkout there is an option for extended download service and backup disk why do i even pay for them even if i reinstall windows i can simply download it from site no?

No you can't, your download links are working for a limited time, maybe 30 or 45 days, I don't recall the exact timeframe.

Your best bet it to copy all downloads to your safe backup drive, USB stick, BD, whatever you like. Place a copy of your order there too. In the event you need it down the road, you have it.

Jeff
tushar4544 [Avatar]
Newbie Joined: Sep 29, 2018 04:15 Messages: 15 Offline
[Post New]
Quote

No you can't, your download links are working for a limited time, maybe 30 or 45 days, I don't recall the exact timeframe.

Your best bet it to copy all downloads to your safe backup drive, USB stick, BD, whatever you like. Place a copy of your order there too. In the event you need it down the road, you have it.

Jeff

i am still confused i have downloaded trial 2 times this mean we can download infinite times whenever i want
PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New]
Quote

i am still confused i have downloaded trial 2 times this mean we can download infinite times whenever i want


Hi,

CyberLink distribute purchased software via a time limited download link.

Once that time period has passed, the link will expire.

To re-download any purchased software again after that period, perhaps after a HDD crash or for a replacement system, you will have to contact customer service, provide them with proof of purchase and, if that is validated, they will be able to provide another time limited download link.

Best practice is to download your installation files and then back them up to an external drive or other storage location, so that they are available if needed, without having to wait for a new download link.

Cheers
PowerDirector Moderator
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New]
Quote i am still confused i have downloaded trial 2 times this mean we can download infinite times whenever i want

For some programs one can activate the trial to become a full version. That is not the case with PD, so it is totally irrelevant how many times you can download the trial.

The full program is an entirely different install vs the trial and for the perpetual license purchase you will be provided a series of download links after purchase that are active for a period of time.

Jeff
Powered by JForum 2.1.8 © JForum Team