Most likely it’s a codec issue. The file extension is undoubtedly .mov (QuickTime) and you need to download QuickTime lite. You need the lite version because Apple ceased to support QT in Windows so the full install of QT for Windows has security issues.
If this route fails then come back and attach a sample clip directly from the camera memory.
This message was edited 1 time. Last update was at Dec 17. 2018 19:01
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