Is it just me that thinks this is very... WTF?
When you pay for a, let's face it, fairly expensive player; you don't expect to have adverts built-in. Made even more annoying since the colour is really over-saturated and people appear orange even after turning the options down.
Then you get some copy/paste infuriating response that shows they clearly haven't even read your ticket when you try to ask them if there is a way to improve the picture...