Quote I received this update in early October but have not suffered the problems that caused Microsoft to withdraw it.

Are you sure? What happens if you rollback W10? .
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Anything I post unless stated with a reference is my personal opinion.

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Are you sure? What happens if you rollback W10?

I also have Power director 15 as well as Power DVD 17. Both work fine along with everything else on my PC. I have also installed the Microsoft Patch that came out last Tuesday. Rolling back to previous windows 10 is not an option at this time. Chris

Two things to try: Are you able to drag and drop a clip from File Explorer into the library? That may be the simplest work-around, especially if you've already tried uninstalling/reinstalling PhD8.

Also when you hover your mouse over the Import tab, does a blue highlight appear?



There does seem to be a delay on my system with PhD10, and it often takes 2-3 seconds for the selection menu to appear, but I'm running Insider build 18252, which is beyond the Oct 2018 release. I don't have PhD8, but PhD7 operates normally, with no delay.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Sorry guys. I was able to solve the problem. I was using a portable hard drive as my default pictures folder. I removed the drive a couple weeks ago but forgot to move the default drive back to a pictures folder on one of my internal hard drives. In further troubleshooting the issue I found the mistake and corrected it. Photo director was evidently pointing to a drive/folder that did not exist. Had nothing to do with the windows 10 up date. All is working now. Thanks for your help. Chris

Glad you got it figured out. It would have been nice if PhD8 brought up some kind of dialog simply stating that it couldn't find the requested drive/folder.

FWIW, PhD10 changes the default folder automatically back to the "Sample Images" C: folder if I set the project folder to a USB drive, then close PhD and remove the drive before starting PhD again.

YouTube/optodata

DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°

Quote Glad you got it figured out. It would have been nice if PhD8 brought up some kind of dialog simply stating that it couldn't find the requested drive/folder.

FWIW, PhD10 changes the default folder automatically back to the "Sample Images" C: folder if I set the project folder to a USB drive, then close PhD and remove the drive before starting PhD again.

I agree. It would have saved me some time. All in all though it was a learning experience that I will no doubt call on again at some point in the future. Something you said about about the import option lighting up in blue when I moused over it, which it did made me realize that it was some setting that neede tweaking. Thanks for that. Chris