Intel SGX Runtime Required to play Ultra HD Blu-Rays/Install Failure platform does not support/Bios

Mephestopheles

Newbie Location: Hyannis MA Joined: Oct 13, 2018 00:06 Messages: 2 Offline

Solved by

Oct 13, 2018 00:16

Just got Power DVD 18 and it's really good and works Flawlessly with the exception of 4k UHD Blu-Ray's. I can play a DVD/Standard Blu-Ray fine. when I put the 4K UHD Disk in it prompts me to download Intel SGX Runtime to play it, Fails every time. I do not have an Intel CPU so I'm not sure what the deal is. I hope you do not have to have Windows 10 to use this feature because I do not want to use W10. can anybody point me to a solution that doesn't involve an Intel Chipset/W10? thanks


Filename	Intel SGX.JPG	Download
Description
Filesize	29 Kbytes
Downloaded:	307 time(s)


Filename	Intel SGX Error.JPG	Download
Description
Filesize	19 Kbytes
Downloaded:	101 time(s)

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Oct 14, 2018 21:55

4K BD requires the CPU encryption for its DRM content. And now, there is only Intel SGX feature supports the compatibility.

As you said, you don't have an Intel CPU, and the Intel SGX feature is clearly only availabe on new Windows 10.
Unfortunately, your platform is not compatible to do it unless you crack the all DRMs, which is not authorized and not recommended.

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Oct 15, 2018 05:23

Hi Mephestopheles,

Check the system requirements for UHD BD playback on the web site or the help. You must have Windows 10 and Intel processor, for the reasons the user above mentioned:

Ultra HD Blu-ray
•Microsoft Windows 10 (64-bit with 2015 Nov. updates).

Ultra HD Blu-ray
•Intel 7th generation (Kaby Lake) Core i processors and above that support the Intel Software Guard Extensions (Intel SGX) technology.

David

Mephestopheles

Newbie Location: Hyannis MA Joined: Oct 13, 2018 00:06 Messages: 2 Offline

Oct 15, 2018 10:30

Quote Hi Mephestopheles,

Check the system requirements for UHD BD playback on the web site or the help. You must have Windows 10 and Intel processor, for the reasons the user above mentioned:

Ultra HD Blu-ray
•Microsoft Windows 10 (64-bit with 2015 Nov. updates).

Ultra HD Blu-ray
•Intel 7th generation (Kaby Lake) Core i processors and above that support the Intel Software Guard Extensions (Intel SGX) technology.

David

I'm not knocking Intel because they make the best processors in the industry undisputed, having said that it would be nice to have support for AMD processors using the 4K feature, I really dislike W10 but will eventually go to W10 at some point but if I have to get an Intel Processor and motherboard just to watch 4k on my computer it would be stupid. I just upgraded to a Ryzen 2700x 8 core CPU/AM4 Motherboard so it wouldn't be economical.

CLD

Senior Contributor Joined: Mar 23, 2007 02:05 Messages: 925 Offline

Oct 15, 2018 20:28

Hello,

I agree it would be nice, but it is up to AMD to come up with a DRM technology like SGX or adapt SGX for content protection, so they get authorization from the Blu-ray Disc Association.

David

artist103

Newbie Joined: Feb 27, 2020 17:04 Messages: 1 Offline

Feb 27, 2020 17:09

I have Intel(R) core(TM) i9-10980xe CPU. I also get the Install intel sgx runtime and it fails to install from cyberlink. How can I watch the ultra HD blu rays with my intel processors?

Sallen112

Newbie Joined: Mar 31, 2020 11:53 Messages: 3 Offline

Mar 31, 2020 13:35

Quote I have Intel(R) core(TM) i9-10980xe CPU. I also get the Install intel sgx runtime and it fails to install from cyberlink. How can I watch the ultra HD blu rays with my intel processors?

I have the same issue with the i9-9980xe and I think none of the Skylake X processors supports Intel SGX unfortinately. Its a shame with a $2,000 CPU it does not support this at all.