Hello everyone,

I hope someone can help me out here, as I have never encountered this issue before. I do appreciate it and thank you in advance for your assistance.

So, I have a short three and a half minute clip with several splices throughout, an audio track of voice only (talking), and then I have an audio track with music playing in the background. I produced the video a couple times and everything was great, sound played perfectly. I had a couple minor transition issues I had to edit, which I did, but when I produced the video again, the music track is just not there. The voice/talking track is, but no music. I have tried producing it as MP4, Mpeg-2, etc, with same results. I have closed the program, rebooted PC, cleared the program cache incuding the waveform cache. I have moved the music track above and below the other tracks. I have deleted it and re-imported the file...I have exhausted every avenue that I know to do, and nothing works.

I am most confused because it was working just fine. I didn't edit the audio in any manner when I had to tweak a few things on the video. Also, when I preview the video on the timeline and also in the produce video window, it plays as it should, perfectly with the music. But when I produce it...NOTHING!!!

I also, have no waveforms on my audio clips on the timeline. I do have the option clicked under settings. I just have a straight line on all my audio clips. I've done everything to get them back but they just don't appear.

I am running PD Ultimate version 16.0.2816.1 on a windows 10 machine, with more than ample memory, etc.

So, please help. I have spent hours trying to figure this out, which should have been done and in the can after a few minutes!

Thank you,
Tazz