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Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Just upgraded to 8...and every time I try to render an AVCHD disc the program crashes....not good....

Looks like I may be uninstalling this and installing 7 to finish my video project.
James W
Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline
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This doesn't exactly answer your question, but in general you normally do not want to upgrade PD in the middle of a project which is still in progress. This does not just apply to version upgrades (7 to but also to intermediate build upgrades (upgrades within a specific version). Hopefully you will be able to go back to version 7 to finish the project. You may also want to make sure your hard drive is defragmented. Keeping your hard drive in order makes PD work much better. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Not really sure how that stop PowerDirector from rendering AVCHD video, at the exact same place, regardless of what clip/effect is being used...

It just halts at 21-23%.
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Definately not the problem.

Created a new project from scratch and it fails once the overall length gets over 5 minutes or so.

Seems like a memory handling issue or something like that.

Extremely disappointing.
James W
Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline
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Can you post more information about your computer and the camera you are using? Information about your computer specs, camera model, video format and resolution would be helpful. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Intel Core i7 920
6gb DDR3
Vista 64

This is also a very fresh install - had a HDD fail a week ago.

Sony HDR-SR11

Trying to render 1920x1080i for AVCHD DVD playback in BD player.

Crashes regardless of effect video clip used, CUDA enabled or disabled, etc, once the length of the video goes over approx 5 min.

Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Video card is Nvidia 8800GT
Robert2 S
Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline
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Hi Keyan,

That crashing at 21-23%. that wouldn't be just at a join in one of your clips. I also have a i7 920 chip and a Nvidia 9800GT video card and mine crashes when trying to render a 1920X1080 video with effects added to it.

If I load a video and split it and use an effect like video enhanced and temperature control a bit towards blue on the second half of the clip it crashes every time when it hits this part of the clip. I can render an unaltered 1080 clip fine or an altered 1080 clip down to 720 just not an altered 1080 clip to 1080.

Could you just try on a short test clip and see if it gives the same results as mine. I had this problem in PD7 and now also PD8. I have changed my whole computer and the only thing left is the video card, it would be interesting if it is something to do with the Nvidia drivers, I have updated to the latest drivers, but it was the same with the previous ones.

Cheers

Robert My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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I actually have Sony Vegas 9..did you buy the full $500 movie studio pro 9? Or are you using Vegas 9?

My only problem with Vegas 9 is that I can't figure out how to burn AVCHD discs...can you find a way?
Andrew - Wales, UK
Contributor Location: Wales, UK Joined: Jan 27, 2009 19:16 Messages: 545 Offline
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Hi Keyan,

I have the Sony HDR-XR200. Concerning your problem, I've had similar issues in the past. This has always been because of a bad clip in the production, where the audio or video has become distorted. The way to check is to go back to the 'Edit' part of PD, select the 'Movie' button instead of the 'Clip' button and just preview your production quickly. Work out roughly what time is 21-23% is in your presentation and look for evidence of distortion. If you have an offending clip just re-copy it again from your camera, and try to produce again. If that doesn'y help, try leaving the clip out entirely.

You said you were trying to produce an AVCHD disc for use on your blu-ray player. I'd be very interested to hear if you do this successfully. Please see my thread on this

http://forum.cyberlink.com/forum/posts/list/7512.page

I've sent clips to CL for them to try and discover what the problem is.

Please let me know how you get on!

Andrew

This message was edited 1 time. Last update was at Aug 23. 2009 18:03

Alienware Aurora ALX R4 - Intel i7-4820 4.2 GHz - 32GB DDR3 RAM - Crucial 512GB SSD - 1TB Seagate HDD - 3TB WD Green HDD - 4TB WD Green HDD - MSI NVIDIA GTX 1070 8GB

Sony HDR-PJ810 and HDR-PJ530
Andrew - Wales, UK
Contributor Location: Wales, UK Joined: Jan 27, 2009 19:16 Messages: 545 Offline
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Actually Keyan, 21-23% rings a bell. If you have put a menu on your disc then the 21-23% is the part of the production process just after the menu has been encoded and the burner should fire up for the first time.

You will have the option to burn to a dvd folder. Try that first, if it works then there is nothing wrong with your production. Don't worry though, you can then burn the folders you have created to disc without using PD8.

Andrew

This message was edited 1 time. Last update was at Aug 23. 2009 18:04

Alienware Aurora ALX R4 - Intel i7-4820 4.2 GHz - 32GB DDR3 RAM - Crucial 512GB SSD - 1TB Seagate HDD - 3TB WD Green HDD - 4TB WD Green HDD - MSI NVIDIA GTX 1070 8GB

Sony HDR-PJ810 and HDR-PJ530
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Thanks for the advice, and I've actually tried a great many things, including rendering to HDD instead of to the disc, I also tried it with seperate "known good" clips, and I can render each clip on it's own, but when the time exceeds around 5 min it will start to crash out. Honestly, I know they are using the MS C++ foundation, and to me, it seems like a memory handling error due to the large size of AVCHD files as they are being uncompressed, processed, and recompressed. I also wonder if the 64bit OS adds to the issue as it allows for higher memory addresses to be reached. I may try some compatiblity modes from within Vista to see if any of those might help (unlikely...)

Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Oh, and I have also tried a "menuless" one.

The really fun part is that I can get a similar project to render using version 7....but it likes to crash when I use the trimmer.

Sigh.
Andrew - Wales, UK
Contributor Location: Wales, UK Joined: Jan 27, 2009 19:16 Messages: 545 Offline
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I've had no real issues with Sony AVCHD, although to get round my issue that I listed above, I have to use MPEG-2 encoding when burning to Blu-ray, and using the ATI GPU acceleration, I get very good results.

AVCHD production never worked for me on PD7, but always has on PD8.

I'm running Windows 7 RC 64 bit and so the 64 bit issue has never caused a problem.

What resolution are your clips? If you are producing a 1920x1080 disc using 1920x1080 clips, no re-encoding should be needed using H.264, obviously without applying effects etc to the production.

Have you tried a clean uninstall re-install? Advice on how to do this is given on here.

Andrew

This message was edited 1 time. Last update was at Aug 23. 2009 18:57

Alienware Aurora ALX R4 - Intel i7-4820 4.2 GHz - 32GB DDR3 RAM - Crucial 512GB SSD - 1TB Seagate HDD - 3TB WD Green HDD - 4TB WD Green HDD - MSI NVIDIA GTX 1070 8GB

Sony HDR-PJ810 and HDR-PJ530
Peter Ozpeter [Avatar]
Contributor Joined: Aug 10, 2008 20:51 Messages: 336 Offline
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I suspect the references to other products above may get moderated, but I'd simply suggest to anyone considering the evaluation of any video editing program using AVCHD should search the forum of the product concerned for "AVCHD" before bothering to download it. You'll see the grief encountered by the users, which in the case of one product even extends to the users developing their own patch for the software due to the tardiness of the company in fixing the problems.

You'll probably find that the general level of AVCHD problems here is somewhat less than elsewhere.

But as we can see from sundry posts here, individuals' experiences with any product can vary widely depending on the hardware they are using, what else they have installed on it, and the source of their AVCHD footage.

If one product worked for everyone, we'd all be buying it.
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Well, my real frustration is that I had AVCHD rendering and AVCHD discs working ok in PD7, but then wanted the new features in PD8. Apprently a new feature is crash.


Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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It won't even build a SD DVD without crashing out....I'll keep digging around.
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Problem signature:
Problem Event Name: APPCRASH
Application Name: PDR8.exe
Application Version: 8.0.0.2013
Application Timestamp: 4a82e79a
Fault Module Name: CES_PlugIn_5.dll
Fault Module Version: 6.0.0.1927
Fault Module Timestamp: 4a6825c9
Exception Code: c0000005
Exception Offset: 00009ae3
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


What is really weird is that if I run the preview, it will actually run through the entire movie!!!

What the heck?!
Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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I actually managed to get 19min of a 20 min movie to render out to an AVCHD file...but then I got a warning about not enough system memory. Right. More like we have a memory leak....

Keyan [Avatar]
Newbie Joined: Jan 16, 2009 09:09 Messages: 38 Offline
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Well, since my kid's b-day is on Saturday, I can't wait for a patch, so I purchased another product which will remain nameless. Needless to say, it creates AVCHD discs flawlessly, with the only downside being that it can't do Dolby Digital 5.1 yet when it creates one. Frankly, I don't care as long as I get a watchable video out of it.

After doing some more experimenting, it seems to me that the only time an issue occurs is when the source material is 1920x1080i AVCHD, some of the other clips I have that are lower res work, and I can get it to produce an AVCHD from still images without a problem.

Given the various errors I have seen so far, it seems that there is some kind of memory handling problem - I get the "not enough system memory" and an error message from the MS C++ redistributable they use, as well as several .dll based crashes.

At this point I may get a refund on the upgrade, unless tech support comes through with a solution....

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