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Issue with 4K movies have very poor color
Pongpipat [Avatar]
Newbie Joined: Oct 09, 2018 00:41 Messages: 2 Offline
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I have some issue with Powerdvd 18 Ultra when playing 4K Movie, The color looks so pale. How to config?

My system are Intel i5 6500 +XFX Radeon 480

Thank you
QC2.0 [Avatar]
Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline
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Let me guess, is your 4K video encoded with H.264 10 bit color?

I personally don't like this combination (H.264 + 10 bit color depth), which is a legacy encoding way for 10 bit color video (perhaps 3~5 years ago, it was popular and widely produced by custom video tools) before HEVC format becomes popular.

I consulted cyberlink previously, powerdvd doesn't support H.264 "10 bit color" video playback specifically. The color will be broken.
Except for that, HEVC 10 bit video playback has good quality on powerdvd.

This message was edited 1 time. Last update was at Oct 09. 2018 02:09

Pongpipat [Avatar]
Newbie Joined: Oct 09, 2018 00:41 Messages: 2 Offline
[Post New]
Quote Let me guess, is your 4K video encoded with H.264 10 bit color?

I personally don't like this combination (H.264 + 10 bit color depth), which is a legacy encoding way for 10 bit color video (perhaps 3~5 years ago, it was popular and widely produced by custom video tools) before HEVC format becomes popular.

I consulted cyberlink previously, powerdvd doesn't support H.264 "10 bit color" video playback specifically. The color will be broken.
Except for that, HEVC 10 bit video playback has good quality on powerdvd.


I looked into file type and found its type is HEVC (H.265 main 10) and when I played with potplayer (with madVR) it has not any issue. Do you have any comment?

Thank you

This message was edited 1 time. Last update was at Oct 09. 2018 05:17

QC2.0 [Avatar]
Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline
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The free opensource player has ffdshow (open source) decoder to handle the playback. It may work around many existing compatiblity issues freely between GPU and Windows decoders. (that's one of the biggest advantage when using a open source program)

Update your AMD GPU driver, then check the playback in powerdvd again.
If poor color still occurs, contact their support to address your concern.

This message was edited 1 time. Last update was at Oct 16. 2018 05:13

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