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My first capture from a webcam is out of sync
KMS [Avatar]
Newbie Location: Philadelphia PA Joined: Jun 12, 2018 22:23 Messages: 3 Offline
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Hi Everyone -

I am new to PowerDirector 16 Ultra. I created my first capture with a logitech webcam. To my surprise when I replayed it the audio was several seconds behind the video. I thought I had asked the program to do something very basic and couldn't understand this result. I am using Windows 7. I would appreciate your insights as to why this happened and how to avoid this in the future. Thanks!
Midimannz [Avatar]
Newbie Location: New Zealand Joined: Aug 28, 2013 19:18 Messages: 16 Offline
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Hi, it happens all the time to me. I unlink the audio and video track, slide the video along 3-4 seconds (as one track) and output the preview as mp4

its likely the voice over Internet part I think
KMS [Avatar]
Newbie Location: Philadelphia PA Joined: Jun 12, 2018 22:23 Messages: 3 Offline
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Quote Hi, it happens all the time to me. I unlink the audio and video track, slide the video along 3-4 seconds (as one track) and output the preview as mp4

its likely the voice over Internet part I think


Thank you so much for your help! I'm kind of surprised that this program would have such a glitch, but oh well... and I will do as you suggest.
Midimannz [Avatar]
Newbie Location: New Zealand Joined: Aug 28, 2013 19:18 Messages: 16 Offline
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Quote


Thank you so much for your help! I'm kind of surprised that this program would have such a glitch, but oh well... and I will do as you suggest.


i don't believe it's the capture, I believe it's the sending software.
KMS [Avatar]
Newbie Location: Philadelphia PA Joined: Jun 12, 2018 22:23 Messages: 3 Offline
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Quote


i don't believe it's the capture, I believe it's the sending software.


Would you mind explaining what you mean? In addition to trying to import some footage, I tried a capture with the webcam command that's part of the software, and I got a desynchronous result there as well.
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