PD16 Shadow Files Feature Now Breaks when Project Saved

Highwinder

Member Joined: Jun 29, 2011 21:45 Messages: 73 Offline

Solved by

May 06, 2018 22:44

Never had these problems before with the shadow files:

1. When shadow files are being created, saving the project kills the shadow file creation process. CPU goes to zero and shadow file production halts. Shadow file creation does not resume, it's now unrecoverable to the saved project, even after a reboot.

2. Opening a project that was saved while shadow files were still being created used to resume shadow file creation where it left off (PD15 and prior). This no longer happens in PD16. Yellow shadow file indicators stay yellow, CPU remains at 0%. Even after reboot.

3. Shadow files are only created when files are freshly imported. You can't save the project if shadow files are still rendering. You just have to let it sit there in an unsaved project until all shadow files are created. THEN you can save the project. Saving the project before this completes will instantly kill shadow file creation process and is unrecoverable to the project, as mentioned above.

This is a freshly installed and fully patched version of PD 16. Previous versions of PD didn't have this problem.

Been using PD for years. Am I now suddenly doing something wrong?

Hatti

Contributor Location: Bonn, Germany Joined: Feb 21, 2017 15:54 Messages: 576 Offline

May 07, 2018 00:40

I have just tested with PD16, patchlevel 2816, Win10 64 Home 1803, NVidia 397.31. That all really fresh.
I cannot confirm.
Did you delete the shadow files manually?
Does the process start after deleting them?
Do you have an anti virus or other protection program, that might disturb the process?
Do you have unusual locations of your files/shadow files?

Hatti Win 10 64, i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide, AOC 24" 1080

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

May 07, 2018 13:20

Quote I have just tested with PD16, patchlevel 2816, Win10 64 Home 1803, NVidia 397.31. That all really fresh.
I cannot confirm.
Did you delete the shadow files manually?
Does the process start after deleting them?
Do you have an anti virus or other protection program, that might disturb the process?
Do you have unusual locations of your files/shadow files?

Hatti

Highwinder

To support Hatti I have tried all sorts of combinations, HA on, HA off, and all the different resolutions available with Shadow Files. I was unable to replicate your findings. In every case Shadow Files continued to generate. Panny TM10, GH2, GH4,

Highwinder

Member Joined: Jun 29, 2011 21:45 Messages: 73 Offline

May 07, 2018 14:25

Quote

Highwinder

To support Hatti I have tried all sorts of combinations, HA on, HA off, and all the different resolutions available with Shadow Files. I was unable to replicate your findings. In every case Shadow Files continued to generate.

Ok, I'll look further into this. Very annoying problem. PD15 didn't have this issue, this is new with PD16. Not sure if it was a patch issue, but it has certainly complicated my workflow and pipeline. I have to let PD generate all shadows before saving the project, which takes quite a while because I'm generating shadows for a whole bluray's worth of content, usually 250+ clips.

Thanks anyway for trying to verify on your end.