Powerdirector shuts down when I try to produce

Lexar

Newbie Joined: Nov 27, 2014 16:38 Messages: 12 Offline

Solved by

Apr 16, 2018 18:57

Hello.

I encountered a severe problem.
When I try to produce my project, the software immediatly shutdown with this message.
https://ibb.co/eOswP7

Don't understand why. Everything was fine before that and didn't touched anything.
Can't do anything ?
PD just closes immediatly.

Please help.

PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Apr 17, 2018 05:18

Hi,

Are you saying that PDR has been working OK for you up until this happened - or is this a new installation and this is the first time you have tried to Produce?

Cheers
PowerDirector Moderator

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- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

Lexar

Newbie Joined: Nov 27, 2014 16:38 Messages: 12 Offline

Apr 17, 2018 06:41

Hi, thanks for your answer.

I've been using PD16 since it's released, and everything always worked fine.
This is the first time it happens to me.

PlaySound

Senior Contributor Joined: Dec 02, 2010 10:26 Messages: 2031 Offline

Apr 18, 2018 10:50

Quote Hello.

I encountered a severe problem.
When I try to produce my project, the software immediatly shutdown with this message.
https://ibb.co/eOswP7

Don't understand why. Everything was fine before that and didn't touched anything.
Can't do anything ?
PD just closes immediatly.

Please help.

This has happened to me a few times, I return to the project, Produce do well in the 2nd time. AMD-FX 8350 / 8GB DDR3
SSD SUV400S37240G / 2-HD WD 1TB
AMD Radeon R9 270 / AOC M2470SWD
Windows 7-64 / PD16 Ultimate