Cyberlink still in business

agrafton

Newbie Joined: Sep 30, 2009 15:59 Messages: 17 Offline

Solved by

Jan 16, 2018 14:21

Is Cyberlink still in business ?

I had a major hard drive failure and ended up getting a new Hard drive with Windows 10, had been using Windows 7.

This was my support ticket to Cyberlink:

I suffered a hard drive failure that resulted in a loss of four Cyber link programs. Besides PD15 Ultimate there was Color Director 5 Color Director 6 along with
PowerDVD 15 Ultra
What is the best way to go about my getting my programs back can redownlaod them.
Thank you,
Alan

I do Videography and have had Power Director 8, 10, 12, 13, 14, and 15 a faithful customer and I am getting no response from Cyberlink.

Any Ideas ?

Thanks, Alan

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jan 16, 2018 14:27

I gather that you didn't save the downloaded .exe files somewhere safe?

As always suggested, look in you trash or junk e-mail folders. The response may be there, If not, go to where you asked the question and see if they did reply and it somehow didn't get to you.

I believe that there is a warnng that downloads file links are good for only a limited time (standard in the industry) although there are some that don't have that policy. .
.
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agrafton

Newbie Joined: Sep 30, 2009 15:59 Messages: 17 Offline

Jan 16, 2018 16:17

Quote I gather that you didn't save the downloaded .exe files somewhere safe?

As always suggested, look in you trash or junk e-mail folders. The response may be there, If not, go to where you asked the question and see if they did reply and it somehow didn't get to you.

I believe that there is a warnng that downloads file links are good for only a limited time (standard in the industry) although there are some that don't have that policy.

Thank tou for the response, I have saved the diffeent exe files over the years and have never needed them, that being said I did find the exacutable files for for PD15. I have 9 1 terabyte WD drives which I had copied PD 15 over two and it runs I will check it out over next few days.

Still need Color Director 6 and PowerDVD 15.

Update later and hope Cyberlink is still in business...lol
Alan

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jan 16, 2018 16:35

Quote

Quote I gather that you didn't save the downloaded .exe files somewhere safe?

As always suggested, look in you trash or junk e-mail folders. The response may be there, If not, go to where you asked the question and see if they did reply and it somehow didn't get to you.

I believe that there is a warnng that downloads file links are good for only a limited time (standard in the industry) although there are some that don't have that policy.

Thank tou for the response, I have saved the diffeent exe files over the years and have never needed them, that being said I did find the exacutable files for for PD15. I have 9 1 terabyte WD drives which I had copied PD 15 over two and it runs I will check it out over next few days.

Still need Color Director 6 and PowerDVD 15.

Update later and hope Cyberlink is still in business...lol
Alan

Did you purchase Color Director 6? Powerdirector 15 director suite comes with Color Director 5.

You must have purchased PowerDVD 15 also.

If you have purchased Director Suite 5, you should have Color Director 5 in the package. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.