PDVD15 and PDVD16 streaming to chromecast is gone after windows fall creator updates.

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RGQ2017

Newbie Joined: Dec 04, 2017 22:30 Messages: 4 Offline

Solved by

Dec 04, 2017 22:54

I not sure if the Win10 fall creators update, version 1709 has something to do with it. After this latest win10 update, I noticed that the "play to" is missing from the menu when playing my videos in PowerDVD 15 ultra. It was working fine before the windows update. On another computer, with a freash installed of win10, version 1709, PowerDVD 16 ultra shows "Play to", but it would not detect my Chromcast device. I contacted Cyberlink tech support for assistance and have yet recieve an answer. Anyone has the same problem?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Dec 05, 2017 10:41

Please check you e-mail spam folder to see if Cyberlinnk's reply is there and/or go to the site where you made the reply and see if the reply is there. .
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RGQ2017

Newbie Joined: Dec 04, 2017 22:30 Messages: 4 Offline

Dec 31, 2017 02:12

Quote Please check you e-mail spam folder to see if Cyberlinnk's reply is there and/or go to the site where you made the reply and see if the reply is there.

Thanks for the help.
PowerDVD tech support helped me to solve this problem. The problem was that the name of my Google Chromecast was in Chinese characters. Therefore, PowerDVD could not detect the my google chromecast device. Once I changed it back to English, it was working fine. But in PowerDVD 17 that I tested, it seemed to work fine with any lanaguage characters.