Output Video Stutter Problem - Help Appreciated!

GlennBartley

Newbie Joined: Dec 03, 2017 10:10 Messages: 7 Offline

Solved by

Dec 04, 2017 14:15

Hi Everyone,

I just recently purchased Powerdirector 16 and am trying to make my first movie.

All is going well and I am using the online videos to learn the features.

The problem I am having is that all of teh produced videos I have made have a certain amount of stutter. Basically it almost seems like there are a video frames missing. Or sometimes it almost seems like it reverts to an old frame.

Rather than try to explain here is a link to a sample movie I made so you can see what I am talking about.

http://www.glennbartley.com/To%20Post/Chile%20Video%20Blog_0.mpg

A few more details:

The clips are from a Canon 7D Mark II

I have tried producing in H.264 AVC with a variety of bit rates. Fast rendering off. Deblocking off.

I found I got better (but still not acceptable) results using MPEG-2

The video above uses these settings

http://www.glennbartley.com/To%20Post/Capture.JPG

Any thoughts here folks? I like the program but with the stutter issue on exported videos it is pretty much unusable for me right now. Hopefully just some setting I am missing???

Thank you so much for any advice.

Glenn

Hatti

Contributor Location: Bonn, Germany Joined: Feb 21, 2017 15:54 Messages: 576 Offline

Dec 04, 2017 14:31

I see no "stuttering" (whatsoever that means). There seem to be some problems in transitions. Did you try to produce a video without "hardware encoding"? And please make sure, that your footage frame rate is the same as the timeline framerate and the produced framerate. Otherwise there will be indeed missing frames. The best way is using the software "mediainfo", that can be found in internet. It's free and does a good job.

And the Canon 7D II has good quality.

Hatti Win 10 64, i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide, AOC 24" 1080

GlennBartley

Newbie Joined: Dec 03, 2017 10:10 Messages: 7 Offline

Dec 04, 2017 15:54

Hi Hatti,

Thanks for your reply.

When I go in to the produce tab I can see the option to select Hardware Video Encoder. However I cannot click on it to enable. I'm not sure why. Are you suggesting this could be the problem??

The footage from the 7D II that I shot is at 23.98 FPS

In the prodeced video I selected 24 FPS

My timeline setting is also for 24 FPS.

Thoughts?

Thanks again so much!

Glenn

This message was edited 1 time. Last update was at Dec 06. 2017 07:11

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Dec 04, 2017 15:56

Quote I see no "stuttering" (whatsoever that means). There seem to be some problems in transitions. Did you try to produce a video without "hardware encoding"? And please make sure, that your footage frame rate is the same as the timeline framerate and the produced framerate. Otherwise there will be indeed missing frames. The best way is using the software "mediainfo", that can be found in internet. It's free and does a good job.

And the Canon 7D II has good quality.

Hatti

Hi Glenn

Hatti is absolutely right in saying that you should use as close as possible profile in production to your original media.

You say that you used the H264 container without success, but did you select the correct frame rate and format?

To make certain, put one of your clips on the timeline, highlight it, right click and view properties ( or use MediaInfo as Hatti suggested) note what it says about file type e.g. MP4 also note the resolution and frame rate. Then on the Produce page make sure you select the same eg h264 MP4 1080x1920. If you do this it should work. Panny TM10, GH2, GH4,

GlennBartley

Newbie Joined: Dec 03, 2017 10:10 Messages: 7 Offline

Dec 04, 2017 17:49

Hi Guys,

So here are the properties from one of the files.

http://www.glennbartley.com/To%20Post/Properties.JPG

When I did H264 I used 1080x1920, 24 FPS and format was MP4. Was this my problem? Needed to use MKV or M2TS??

I just tried again as an MP4 in H264 and it looks like shit!

Thanks again!

Glenn

Quote

Quote I see no "stuttering" (whatsoever that means). There seem to be some problems in transitions. Did you try to produce a video without "hardware encoding"? And please make sure, that your footage frame rate is the same as the timeline framerate and the produced framerate. Otherwise there will be indeed missing frames. The best way is using the software "mediainfo", that can be found in internet. It's free and does a good job.

And the Canon 7D II has good quality.

Hatti

Hi Glenn

Hatti is absolutely right in saying that you should use as close as possible profile in production to your original media.

You say that you used the H264 container without success, but did you select the correct frame rate and format?

To make certain, put one of your clips on the timeline, highlight it, right click and view properties ( or use MediaInfo as Hatti suggested) note what it says about file type e.g. MP4 also note the resolution and frame rate. Then on the Produce page make sure you select the same eg h264 MP4 1080x1920. If you do this it should work.

Hatti

Contributor Location: Bonn, Germany Joined: Feb 21, 2017 15:54 Messages: 576 Offline

Dec 05, 2017 11:55

No, you don't need to use MKV or M2TS. That problem is independent from the container. With the infos from the input file, the only thing I can suggest is to render it without hardware encoding. The parameters of the input file seem to fit exactly the output parameters. I assume, that you do not use a 6 year old laptop with a "very fast" graphics engine for cutting videos?

As far as I can see in you sample video, the only problem is, when there are transitions. The other scenes are somewhat still without movement. The only part with much movement was the scene with the flowing water and that was excellent in quality.

Hatti Win 10 64, i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide, AOC 24" 1080

GlennBartley

Newbie Joined: Dec 03, 2017 10:10 Messages: 7 Offline

Dec 05, 2017 14:06

When I go in to the produce module I can not even click on the hardware encoding section.

So if that is not checked then I guess it must be something else.

I do have a pretty old graphics card. Could that be the issue? I was definitely thinking software was the issue. But you are saying it could be hardware related?

I have a NVIDEA GeForce 9800GT card.

As you say it does seem like most of the problem is at the transitions.

Any further thoughts????

Glenn

Quote No, you don't need to use MKV or M2TS. That problem is independent from the container. With the infos from the input file, the only thing I can suggest is to render it without hardware encoding. The parameters of the input file seem to fit exactly the output parameters. I assume, that you do not use a 6 year old laptop with a "very fast" graphics engine for cutting videos?

As far as I can see in you sample video, the only problem is, when there are transitions. The other scenes are somewhat still without movement. The only part with much movement was the scene with the flowing water and that was excellent in quality.

Hatti

Hatti

Contributor Location: Bonn, Germany Joined: Feb 21, 2017 15:54 Messages: 576 Offline

Dec 05, 2017 14:29

Oh, I don't have any experience with that kind of old graphics card. Maybe the rest of your comp is the same age? Maybe the problem is, that this hardware is not able to play full HD continuesly. Why it has problems with rendering transitions? I cannot say, if it is also hardware related.

So, sorry, I don't have any further ideas.

Hatti Win 10 64, i7-4790k, 32GB Ram, 256 GB SSD, SATA 2TB, SATA 4TB, NVidia GTX1080 8GB, LG 34" 4K Wide, AOC 24" 1080

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Dec 05, 2017 14:55

Quote When I go in to the produce module I can not even click on the hardware encoding section.

So if that is not checked then I guess it must be something else.

I do have a pretty old graphics card. Could that be the issue? I was definitely thinking software was the issue. But you are saying it could be hardware related?

I have a NVIDEA GeForce 9800GT card.

As you say it does seem like most of the problem is at the transitions.

Any further thoughts????

Have a look in preference and see if Hardware Acceleration is checked. If it is uncheck it and try again. Also uncheck enable hardware decoding. This has been known to help.

Glenn

Quote No, you don't need to use MKV or M2TS. That problem is independent from the container. With the infos from the input file, the only thing I can suggest is to render it without hardware encoding. The parameters of the input file seem to fit exactly the output parameters. I assume, that you do not use a 6 year old laptop with a "very fast" graphics engine for cutting videos?

As far as I can see in you sample video, the only problem is, when there are transitions. The other scenes are somewhat still without movement. The only part with much movement was the scene with the flowing water and that was excellent in quality.

Hatti

Panny TM10, GH2, GH4,

The Shadowman

Senior Contributor Location: UK Joined: Dec 15, 2014 13:06 Messages: 1831 Offline

Dec 05, 2017 15:17

Have a look in preference and see if Hardware Acceleration is checked. If it is uncheck it and try again. Also uncheck enable hardware decoding. This has been known to help.

This message was edited 1 time. Last update was at Dec 06. 2017 07:22

Panny TM10, GH2, GH4,

GlennBartley

Newbie Joined: Dec 03, 2017 10:10 Messages: 7 Offline

Dec 05, 2017 21:33

Shadowman - this seems to have worked. Thank you (and everyone else) who has offered ideas. Much appreciated!

This message was edited 1 time. Last update was at Dec 06. 2017 07:18

Harald3

Newbie Location: Sweden Joined: Apr 02, 2018 09:57 Messages: 1 Offline

Apr 02, 2018 09:59

Hej,

I had this problem too and what helped for me was to check/enable "Fast Video Rendering Technology / Intel Quick Sync Video" in the standard 2D rendering setting on the Produce page.

Cheers
Harald