Empty CyberLink Cloud

GTh

Newbie Joined: Oct 29, 2017 11:53 Messages: 18 Offline

Solved by

Oct 29, 2017 15:37

Greetings,

Twice produced and uploaded (mp4 converted automatically) a video does not apeares in Cloud.

There is nothing there. Even the <details>< button is not active.

Any assistance will be greatly apprecaited. Thank you in aadvance.


Filename	Capture.JPG	Download
Description
Filesize	16 Kbytes
Downloaded:	26 time(s)

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Oct 30, 2017 03:08

Hi GTh -

It's nothing you're doing. It's a server issue.

I tried both uploading the original UHD file (no conversion) & allowing CL to convert the video to HD. Neither worked. I thought waiting a while might help, but that was 2 hours ago.

Next I tried uploading directly to CL Cloud (not via PDR) and got the alert message attached.

Cheers - Tony


Filename	Cloud Server Error.png	Download
Description
Filesize	53 Kbytes
Downloaded:	34 time(s)

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GTh

Newbie Joined: Oct 29, 2017 11:53 Messages: 18 Offline

Oct 30, 2017 08:34

Quote Hi GTh -

It's nothing you're doing. It's a server issue.

I tried both uploading the original UHD file (no conversion) & allowing CL to convert the video to HD. Neither worked. I thought waiting a while might help, but that was 2 hours ago.

Next I tried uploading directly to CL Cloud (not via PDR) and got the alert message attached.

Cheers - Tony

Thank You ynotfish-Tony,

Indeed I have notice that the connection with the server is extremely slow.