Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Detecting Drive
Cobalt [Avatar]
Newbie Joined: Mar 15, 2015 10:58 Messages: 7 Offline
[Post New]
I am trying to listen to a book on tape, a CD version, but Power DVD won't go beyond 'detecting drive'. What should I do?
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New]
Hi Cobalt,

Please update the software and check also if the cd is ok.

Greetings
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
Cobalt [Avatar]
Newbie Joined: Mar 15, 2015 10:58 Messages: 7 Offline
[Post New]
Quote Hi Cobalt,

Please update the software and check also if the cd is ok.

Greetings
Hicham




The software is freshly updated, actually, and the CD is a new one.
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New]
Quote I am trying to listen to a book on tape, a CD version, but Power DVD won't go beyond 'detecting drive'. What should I do?


Tell us more about the cd. Size, where did you get it? If you use Windows to look at what is on the tape, post a screeen shot of the contents.
Cobalt [Avatar]
Newbie Joined: Mar 15, 2015 10:58 Messages: 7 Offline
[Post New]
Quote
Quote I am trying to listen to a book on tape, a CD version, but Power DVD won't go beyond 'detecting drive'. What should I do?


Tell us more about the cd. Size, where did you get it? If you use Windows to look at what is on the tape, post a screeen shot of the contents.




It's a library copy of B is fo Burglar by Sue Grafton. The program had been working just fine, but Windows updated last night when I turned my laptop back on, and now it won't work.
stevek
Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
[Post New]
And the screen shot of the disc contents?

Since this is related to a Windows update, did you search Microsoft for your type of problem?

You could uninstall the update and see if that helps play the cd. If it does, see if you really need the update. However there may be a fix on the Microsoft site. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
Powered by JForum 2.1.8 © JForum Team