Windows 10 Creators Update 1703 won't allow PowerDVD 17 Ultra file associations

fuzzyjohn1957

Newbie Location: Hastings Joined: Oct 09, 2017 11:59 Messages: 3 Offline

Solved by

Oct 09, 2017 12:27

Since upgrading to Media Suite 15 and PowerDVD 17 Ultra Update PowerDVD_17.0.1808.60_Patch_DVD170407-03, I can't get Windows 10 Creators Update 1703 to accept associations with PowerDVD 17. The only Cyberlink program that shows up in the possible associations is Photo Director 8. Even when I open a video file from the Windows File Explorer, setting video files to always be associated with PowerDVD 17, the association resets to Windows Movies & TV once I exit File Explorer. I have reinstalled PowerDVD 17 Ultra over the top of the last installation and it has made no difference. Any suggestions for a fix?

Hicham_B

Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline

Oct 11, 2017 06:17

Hi fuzzyjohn1957,

Please reinstall PowerDVD 17 without keeping the personal settings.

Greetings
Hicham

This message was edited 1 time. Last update was at Oct 11. 2017 06:56

Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp

QC2.0

Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline

Oct 12, 2017 07:05

Since Windows 10, OS has stricter security limitation that does not allow other program to set file association directly.

You may do it at Windows control panel yourself.
https://www.cyberlink.com/support/product-faq-content.do?id=17624

The steps are similar to Windows 7.

This message was edited 1 time. Last update was at Oct 12. 2017 07:05

mavrick

Newbie Joined: Jul 07, 2016 19:13 Messages: 1 Offline

Oct 22, 2017 00:50

Quote Since upgrading to Media Suite 15 and PowerDVD 17 Ultra Update PowerDVD_17.0.1808.60_Patch_DVD170407-03, I can't get Windows 10 Creators Update 1703 to accept associations with PowerDVD 17. The only Cyberlink program that shows up in the possible associations is Photo Director 8. Even when I open a video file from the Windows File Explorer, setting video files to always be associated with PowerDVD 17, the association resets to Windows Movies & TV once I exit File Explorer. I have reinstalled PowerDVD 17 Ultra over the top of the last installation and it has made no difference. Any suggestions for a fix?

Same issue, reinstalling and setting defaults has not resolved. I even tried the patch

fuzzyjohn1957

Newbie Location: Hastings Joined: Oct 09, 2017 11:59 Messages: 3 Offline

Oct 24, 2017 22:21

Quote Hi fuzzyjohn1957,

Please reinstall PowerDVD 17 without keeping the personal settings.

Greetings
Hicham

Thank you!

This solution took care of the problem after doing an uninstall first.

fuzzyjohn1957

Newbie Location: Hastings Joined: Oct 09, 2017 11:59 Messages: 3 Offline

Oct 24, 2017 22:23

Quote

Quote Since upgrading to Media Suite 15 and PowerDVD 17 Ultra Update PowerDVD_17.0.1808.60_Patch_DVD170407-03, I can't get Windows 10 Creators Update 1703 to accept associations with PowerDVD 17. The only Cyberlink program that shows up in the possible associations is Photo Director 8. Even when I open a video file from the Windows File Explorer, setting video files to always be associated with PowerDVD 17, the association resets to Windows Movies & TV once I exit File Explorer. I have reinstalled PowerDVD 17 Ultra over the top of the last installation and it has made no difference. Any suggestions for a fix?

Same issue, reinstalling and setting defaults has not resolved. I even tried the patch

Try comppletely uninstalling the current installation, reboot, then reinstall it fresh. It worked for me this way.