Hi teea -

What you've noticed is true. Alpha channel MOV files work correctly in PDR15, but not PDR16. Here. the videos import OK - it's just that what should be transparent is black. Videos that use the PNG codec work correctly. Those that use QTrle or MPEG (JPEG 2000) don't.

I have submitted a report about this & I believe the issue is being worked on.

Cheers - Tony
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Quote Hi teea -

What you've noticed is true. Alpha channel MOV files work correctly in PDR15, but not PDR16. Here. the videos import OK - it's just that what should be transparent is black. Videos that use the PNG codec work correctly. Those that use QTrle or MPEG (JPEG 2000) don't.

I have submitted a report about this & I believe the issue is being worked on.

Cheers - Tony

Thanks Tony. I installed 16 but have been forced to use 15 due to all my lower thirds and graphics not working. Hope they get this fixed soon.

Does Cyberlink have any plans on fixing this in the near future? Had the program for a month and ain't got to use it yet.

Hi Teea -

Quote: Does Cyberlink have any plans on fixing this in the near future?

That would be a YES I think. With the most recent beta patch applied, I tetsted a variey of alpha channel videos encoded with QuickTime Animation (RLE) video codec (qtrle), PNG image codec and OpenJPEG JPEG2000 (libopenjpeg) codec. They all work as expected. I have QT installed, by the way.

Here's a little sample:



Cheers - Tony
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Quote Does Cyberlink have any plans on fixing this in the near future? Had the program for a month and ain't got to use it yet.

Check the pinned beta patch thread, maybe it helps. ------------------------------------------------------------------------------------------------
PowerDirector 365

Hello . I installed the first beta update but the problem did not go away .... I have a 4K file with the .mov extension Alpha Chanel which after a few seconds loses its properties, meaning it has no alpha chanel and has the black background. Help !!!

Quote Hello . I installed the first beta update but the problem did not go away .... I have a 4K file with the .mov extension Alpha Chanel which after a few seconds loses its properties, meaning it has no alpha chanel and has the black background. Help !!!

Would you mind to share the clip?

Quote Hello . I installed the first beta update but the problem did not go away .... I have a 4K file with the .mov extension Alpha Chanel which after a few seconds loses its properties, meaning it has no alpha chanel and has the black background. Help !!!

There have been 2 beta patches released. The first one - 2127 - did not resolve the alpha issue. The most recent 2218 patch fixed it. Please make sure you have the 2218 patch installed.



Cheers - Tony
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it was 2218 Patch ....on 11 07 2017 ! faild !not Working

Quote it was 2218 Patch ....on 11 07 2017 ! faild !not Working

So - it starts off with Alpha channel working then it reverts to black?

Can you please post the MediaInfo report for the 4K Alpha clip?

Cheers - Tony
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yes Tony !!

https://www.youtube.com/edit?video_id=gqNx2T6v5go&video_referrer=watch

Just like what Tony said, there are many formats of transparent/alpha .MOV

I suggest to install QuickTime if you find some unsupported clips. ------------------------------------------------------------------------------------------------
PowerDirector 365

Quote yes Tony !!

the King makes a good point. I should have mentioned that I have QT installed.

If you don't wish to install the full QT, there's one called QuickTime Lite (just the codec) which will allow you to use alpha channel videos.

You didn't post the MediaInfo report on your 4K Alpha clip, so we have nothing much to go on. Could you also post a screenshot of your PDR16 About screen showing the build you're using.

Here's a ZIP file containing 3 different alpha videos. Which ones work for you?

Cheers - Tony
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This filming was done on my personal computer using the official PD version with the latest Patch, in which I showed you the properties of the file I used! Strange is why this type of file goes for a few seconds with Apha Channel and after it stops recognizing this format !!! and in PD 15 they work the same file without problems!

thx for the Codecs !

<span style="color: #212121; font-family: arial, sans-serif;">T0leratedCnmtcs-magic-pack file from </span>www.shareDAE.com

https://www.youtube.com/watch?v=1HyoKZiNgp0

Sorry - all we know about the video is that it's "4K" and you say it has an alpha channel. If we had more detail, we might be able to isolate the issue.

If you have a look at the attached MediInfo reports, you'll see that the 4 alpha videos are made using different codecs (boxed in blue.

If you don't have MediaInfo, you can get it here. Please attach the full report from your alpha video.

Did you test the three alpha videos I uploaded? If so, which ones worked?

Again, please post a screenshot of your "About" screen. It should look a bit like this:



Cheers - Tony
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screenshot

only file Door{png} is not working.



The other two files, Arrow (mjpg) and Balls (qtrle), work perfectly with Alpha Channel without interruption or other problems. thx and I hope it was helpful!

Door (png) & your Turbulence_01.mov both use the .png codec, which would have worked correctly without installing the beta patch.

I think the problem might be that you have Shadow Files enabled in Preferences. Try turning that off & test again.

Cheers - Tony
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