Missing Product in PowerDirector 16 Ultimate Suite?

RayG

Newbie Joined: Nov 11, 2011 05:17 Messages: 1 Offline

Solved by

Sep 27, 2017 11:59

Upgrade to PowerDirector 16 Ultimate Suite from v.11-15 Ultimate Suite (Incl. Premium Effects and Templates)

I was under the impression this included PhotoDirector V9. However after the installation
this product does not seem to have been installed. Have I misunderstood?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Sep 27, 2017 12:19

Quote Upgrade to PowerDirector 16 Ultimate Suite from v.11-15 Ultimate Suite (Incl. Premium Effects and Templates)

I was under the impression this included PhotoDirector V9. However after the installation
this product does not seem to have been installed. Have I misunderstood?

Is this what you bought? Did you download and install all files?

I have the live version and I had to uninstall PhotoDirector 8 to enable the installation of PhotoDirector 9.

If you are going to try that, make sure you have the installation files for PhotoDirector (your version) in able to reinstall it if necessary.

This message was edited 1 time. Last update was at Sep 27. 2017 12:19

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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Sep 27, 2017 18:20

Hi Ray -

Quite understandably, I think you may have misread the blurbs or got them tangled. The names are a little confusing.

There's Director Suite which includes PDR, ADR, CDR & PhD, then there's...

Ultimate Suite, which includes PDR, ADR, CDR... but not PhD

https://www.cyberlink.com/products/powerdirector-ultra/compare-versions_en_GB.html

If that's the mistake you made, I'm sure Customer Service can put it right.

Cheers - Tony
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