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Can not extract PD 16 I just purchased EXTRACTION ERROR MESSAGE INSTALLATION FILES ARE CORRUPT
angela123
Senior Member Location: new york Joined: Nov 24, 2015 21:53 Messages: 233 Offline
[Post New]
Hi All, I just purchased PD 16 because I figured it would be easier than

figuring out WHICH updates I needed after I reinstalled PD 14....

I can not install it because I get this error message. Can anyone help me? PLease?



You need to have the following volume to continue extraction

C:\Users\angel\Downloads\PowerDirectorandPhotoDirectorPDR15-PHD8_Ultimate-Ultra_PNP170419-03_TR170511-010.part2.rar



It says that my installation files are corrupt, and I tired the store version as well as email version.

ARGGG! (

This message was edited 1 time. Last update was at Aug 12. 2017 21:52

PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
[Post New]
Hi Angela,

Please advise on what suite or version you actually purchased, and from where. Different versions will have different combinations of installation files.

For example, Director Suite 5 installation files and updates might look something like this :



It will help if members know more.

Cheers

PowerDirector Moderator
[Thumb - DS5 instalation files.PNG]
 Filename
DS5 instalation files.PNG
[Disk]
 Description
 Filesize
32 Kbytes
 Downloaded:
212 time(s)

This message was edited 1 time. Last update was at Aug 13. 2017 03:14


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angela123
Senior Member Location: new york Joined: Nov 24, 2015 21:53 Messages: 233 Offline
[Post New]
Hi, I uninstalled the PD 16 because I got my PD 14 to eventually work. Thanks!





Quote Hi Angela,


Please advise on what suite or version you actually purchased, and from where. Different versions will have different combinations of installation files.

For example, Director Suite 5 installation files and updates might look something like this :



It will help if members know more.

Cheers

PowerDirector Moderator
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