Recently I purchased Asus UX530UX notebook with PD12 trial version preloaded. Everything's fine with the limited functions. I then bought PD15 online and installed all the ContentPack came with the order.

One of the major purpose I do with PD is to compose series of jpg photos taken with Time Intervaled Photography into time-lapse video.

I imported the jpg to PD library then drag and drop to the timetrack for further editing and rednering. I did this before with PD12 as well as After Effect without any problem.

I clicked and started dragging the selected jpg's, mouse pointer changed to red circle (with a red slash like road sign - no entry). It was expected that when the pointer reach the timetrack, the red circle will change back to white arrow, showdow of jpg aray will appear, and if I release the mouse button, aray of jpgs will line up in the track ready for editing.

However, the pointer remained a red circle, no shadow of jpg aray, and I release the mouse, absolutely nothing happened, nothing! Just the first picture appeared in the playback screen.

I try to click the button above the timetrack to "insert on selected track", a message box pop up said "Encountered an improper argument". Still no jpg in the timetrack.

I tried uninstalling all the Cyberlink products, erase the /program files/Cyberlink folder, and reinstall, but no luck.

I reinstall trial version of PD12, everything normal.

I never imagine such thing. Is this Codec problem? or else?

Provided many details including DxDiag to Cyberline support for several times but never got a solution.

Frustrated, Please anyone can help?