MP4 Audio Issue

Frithgar

Newbie Joined: Feb 16, 2015 12:24 Messages: 25 Offline

Solved by

Jun 04, 2017 14:32

Hey, I've been using PowerDirector for several years now and I've been working in WMV files and more recently AVI files.

I've encountered some issues with AVI in this last week so I've started recording using MP4. I record gaming, around 800GB of footage per week and use it to produce videos through PowerDirector 15 for my YouTube channel. My AVI files, when imported into PDR15 would have video and audio. The new MP4 files do not, there is only video. However if I right click on the file and extract audio I can create a seperate WAV file and then I have my audio back.

Is this normal behaviour or is there some way to import the MP4 files with a simple drag and drop as I've been doing with AVI, that will how the audio as well as the video? I've not used MP4 before for editing as I've always done my recording with AVI or WMV.

Thank you for your time

Frith

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jun 04, 2017 15:04

Use MediInfo to check what the audio CODEC is in your MP4 files.

Link to download MediaInfo.

https://mediaarea.net/en/MediaInfo

The normal Audio Codec is AAC in MP4 video files. If your MP4 files are using something else you may be able to change the Audio format in your Recorder. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Frithgar

Newbie Joined: Feb 16, 2015 12:24 Messages: 25 Offline

Jun 04, 2017 15:17

My recorder has options for Raw PCM or MP3, I've always used the PCM one. I'll try the MP3 one and see if that does anything, although I don't know much about what different codecs are best suited for what situations.

If that doesn't work I might just have to put up with manually extracting the audio when I import the files. It's really more of a nuiscance rather than a major inconveniance!

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jun 04, 2017 21:39

Quote My recorder has options for Raw PCM or MP3, I've always used the PCM one. I'll try the MP3 one and see if that does anything, although I don't know much about what different codecs are best suited for what situations.

If that doesn't work I might just have to put up with manually extracting the audio when I import the files. It's really more of a nuiscance rather than a major inconveniance!

I just suggest you try all the options to see which one or none works. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Frithgar

Newbie Joined: Feb 16, 2015 12:24 Messages: 25 Offline

Jun 05, 2017 08:28

Quote I just suggest you try all the options to see which one or none works.

What I don't understand is why, when I'm using the same audio codec, does it work for AVI but not MP4?

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jun 05, 2017 13:50

Quote

Quote I just suggest you try all the options to see which one or none works.

What I don't understand is why, when I'm using the same audio codec, does it work for AVI but not MP4?

MP4 is a video format that Powerdirector normally does.

You may try Reinstalling your copy of Powerdirector. Computer problems could cause problems with some videos. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.