After installing, I tried to activate and got the message that it could not becuse a connection to the server could not be activated. So I contacted customer support. I recieved this:
Winsock Reset in Windows 8
Move the mouse to the upper right-hand corner of the screen to make the vertical menu bar appear. Click Search.
Type “cmd” in the search bar and hit the Enter key on your keyboard.
Right-click on cmd in the search results for Programs, and select Run as administrator. Depending on your computer settings, you may be asked to provide an administrator password before you can continue.
A black box with a flashing cursor will open; this is the Command Prompt. Type “netsh winsock reset” and then hit the Enter key on your keyboard.
Wait for the Command Prompt to run through the reset. Once it’s
complete, you’ll see the message “Winsock reset completed successfully”.
Restart your computer to finish.
Unfortunately, this did not solve the problem. I moved onto the second suggestion:
If doesn't help, check if regkey is deleted.1. Run Regedit.exe2. In Registry Editor, go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector153. Find the regkey "CDKey" (if the regkey is deleted, create a "String Value" regkey and name it "CDKey")4. Double click it and fill the CDKey manually.5. Launch PowerDirector 15 again.
Again, no luck. So I moved onto the third suggestion:
If condition persists, please provide us the PDRChecker tool for PowerDirector15.
[64bit OS]PDR15: http://download.cyberlink.com/ftpdload/cs/tool/PDR/ActivationChecker/x64/PDR15Checker.exe
and the results were: Checking startedChecking account rightsChecking record dataChecking CDKeyChecking APREG dataAPREG data is brokenChecking Hosts fileChecking finished
I did this several days ago and have recieved no reply. So, just wondering if anybody here has insights or ideas. I'd love to get caught up on some projects I'm working on.
Thanks