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Stream content with DTCP-IP protection PDVD16ULTRA
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 15, 2017 19:30
Stream content with DTCP-IP protection does not work for me. It says PowerDVD DTCP IP Error any time I click stream to play.

Any suggestions, any help?





Best Regards

Albert
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 17, 2017 08:43
Hi karab44,

Can you share a screenshot with us?

Please read the PDVD help.

Greetings

Hicham

Quote Stream content with DTCP-IP protection does not work for me. It says PowerDVD DTCP IP Error any time I click stream to play.

Any suggestions, any help?





Best Regards

Albert
[Thumb - Help.JPG]
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Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 17, 2017 09:02
Quote Hi karab44,

Can you share a screenshot with us?

Please read the PDVD help.

Greetings

Hicham






Naturally,



here you are some shots
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Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 17, 2017 09:53
Hi karab44,

I think you should not have a lock on the screen. Have you been asked for a password if you try to play a file?

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 17, 2017 09:57
Quote Hi karab44,

I think you should not have a lock on the screen. Have you been asked for a password if you try to play a file?

Greetings

Hicham




Thank you for quick reply Hicham



No there was no any query for password



Best Regards!
Albert
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 17, 2017 10:40
Hi karab44,

Please go to the PowerDVD help, click then search and tip "dlna". Please follow then the discriptions, Maybe you have not allowed the network to use PDVD.

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 17, 2017 11:00
What do you mean exactly "Maybe you have not allowed the network to use PDVD." ?

There is nothing in the Help about "allowing the network to use PDVD". Which PDVD option is that? Or is it Windows System network setting?

Best Regards,

Albert



EDIT:

One more thing. I stream resources from other DLNA server which are not DTCP streams without any problem. The padlock and error is visible only on Stream content with DTCP-IP protection.

This message was edited 1 time. Last update was at Jan 17. 2017 11:24

Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 17, 2017 11:22
Hi karab44,

It's PDVD option. There is a button "Advanced Options" at the right of Home Media (DLNA).

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 17, 2017 11:25
Quote Hi karab44,

It's PDVD option. There is a button "Advanced Options" at the right of Home Media (DLNA).

Greetings

Hicham






Hicham, these are first things I setup after installation. Please take a look at my previous edited post.



Best Regards,

Albert
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 18, 2017 15:16
Quote Hi karab44,

It's PDVD option. There is a button "Advanced Options" at the right of Home Media (DLNA).

Greetings

Hicham




Hello?

I am wainting for some comments, hello?



Best Regards,

A.
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Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 23, 2017 04:15
Hi Karab44,

Have you updated you software? The new build is 2406

https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 23, 2017 04:22
Quote Hi Karab44,

Have you updated you software? The new build is 2406

https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html

Greetings

Hicham






Yes, I have.





Best Regards,

Albert
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Jan 23, 2017 04:50
Ok Albert, let me just check with our team. For your information, I can not reproduce this on my side! I can play all my dlna contants.

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Jan 23, 2017 04:55
Quote Ok Albert, let me just check with our team. For your information, I can not reproduce this on my side! I can play all my dlna contants.

Hicham


I can not stream content with DTCP-IP protection only and this is a problem.



Best Regards,

Albert
Hicham_B [Avatar]
Senior Contributor Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
[Post New] Feb 10, 2017 05:36
Hi karab44,

Could you provide me your DxDiag? Just tipe DxDiag in the windows 10 search bar. Save than the txt file and poste it to me.

It can be related to certain platform.

Greetings

Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
karab44
Member Location: Poland Joined: Jan 04, 2016 14:14 Messages: 57 Offline
[Post New] Feb 10, 2017 06:08
Quote Hi karab44,

Could you provide me your DxDiag? Just tipe DxDiag in the windows 10 search bar. Save than the txt file and poste it to me.

It can be related to certain platform.

Greetings

Hicham




Hello!

dxdiag is in attachment

Thank you

Albert
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