Hello, did you ever get an answer to your problem of no audio? I need to know, I am having that same problem! Brae-

Quote Hello, did you ever get an answer to your problem of no audio? I need to know, I am having that same problem!

No, no support and answer yet

Hi, what the audio format of your source clip and produce profile?

My projects work fine besides the unsupported formats.

http://www.cyberlink.com/products/powerdirector-ultra/spec_en_US.html ------------------------------------------------------------------------------------------------
PowerDirector 365

They are all mp4. All files work proberly in PowerDirector, but as soon they are produced as one video, the audio on some files in this video is not working. No tone. That means it has not been converted.

Hello,

Please pack your project, including your produced file, and then upload it to Google Drive or Dropbox if possible. After that contact technical support using this link:

https://membership.cyberlink.com/support/service/technical-support.do

Respond here with your ticket number once submitted. If you don't have a Google Drive or Dropbox, then tech support will provide an FTP link you can upload it too.

Cheers

PowerDirector Moderator

For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do

I will call Germany tomorrow first and if they cannot help then I will upload the clip or cancel the order.

I requested a refund and got my money back. Purchased Adobe Premiere and it worked flawless with the same clips.

So, this was not because of the clips, but rather a bug in PowerDirector.