Download Speed is Incredibly Slow

injineer

Newbie Joined: Sep 10, 2016 22:31 Messages: 1 Offline

Solved by

Sep 10, 2016 23:06

Has anyone had recent issues with download speed? I bought PowerDirector 14 Ultimate tonight and it has been downloading for over 3 hours and has at least 6 hours left (speeds of 5-30kb/s).

I saw a thread from a few years ago with a similar issue, but nothing recent.

For reference, I'm on a gigabit connections with download speeds over 900mb/s, I've cleared all extensions/themes/plugins from chrome, I've reset/updated chrome, and I've reset my DNS server to the google public server, still no luck. I atteched screenshots of my download speed and speedtest.net run, and I've submitted an IT ticket, but this seems pretty ridiculous to have to wait 10 hours for a download when I'm on this strong of a connection.

Any ideas or help would be welcome.

Filename	download speed 09102016.pdf	Download
Description	download speed proof
Filesize	262 Kbytes
Downloaded:	466 time(s)

Filename	speedtest 09102016.pdf	Download
Description	speedtest.net verification
Filesize	277 Kbytes
Downloaded:	422 time(s)

Longedge

Senior Contributor Joined: Apr 28, 2011 15:38 Messages: 1504 Offline

Sep 11, 2016 06:09

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This message was edited 1 time. Last update was at Nov 09. 2016 02:26

Cranston

Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline

Sep 11, 2016 07:46

Quote: ...but this seems pretty ridiculous to have to wait 10 hours for a download when I'm on this strong of a connection. Any ideas or help would be welcome.

Hello injineer,

Jn addition to Longedge's advice, I've experienced positive results in drastically reducing download times, by using the Free Download Manager program. I've used it to downloaded every new PowerDirector since version 9 (?).

http://www.freedownloadmanager.org/

If I remember correctly, employing The Free Download Manager program to manage my PD14 download resulted in a dowload of less than an hour, to complete downloading all of the PD14 folders, files, and assets over a high speed cable internet connection.

I'm not a techie but was made aware of this download assistance program from a true techie some years ago. So I can't give you any operational instruction or tech details, other than to point out that it apprears to initiate a simultaneous download of several separate streams of a download at the same time. I've never noticed any ill side-effects as a result, nor did I need to disable my Norton Securities.

Just sharing my experience. Perhaps more members will chime in with their diagnosis and further possible solutions.

___________________________________________________________________________ Click here PDtoots for a collection of PowerDirector Tutorials and Tips

Kidlogic

Newbie Location: Canada Joined: Nov 08, 2016 15:14 Messages: 5 Offline

Nov 08, 2016 18:16

Quote

Quote: ...but this seems pretty ridiculous to have to wait 10 hours for a download when I'm on this strong of a connection. Any ideas or help would be welcome.

Hello injineer,

Jn addition to Longedge's advice, I've experienced positive results in drastically reducing download times, by using the Free Download Manager program. I've used it to downloaded every new PowerDirector since version 9 (?).

http://www.freedownloadmanager.org/

If I remember correctly, employing The Free Download Manager program to manage my PD14 download resulted in a dowload of less than an hour, to complete downloading all of the PD14 folders, files, and assets over a high speed cable internet connection.

I'm not a techie but was made aware of this download assistance program from a true techie some years ago. So I can't give you any operational instruction or tech details, other than to point out that it apprears to initiate a simultaneous download of several separate streams of a download at the same time. I've never noticed any ill side-effects as a result, nor did I need to disable my Norton Securities.

Just sharing my experience. Perhaps more members will chime in with their diagnosis and further possible solutions.

___________________________________________________________________________

Just to add to this, Cranston is correct. I have a gigabit connection and was getting speeds of 30k to 85k max. I used the download manager and it downloaded in 35 mins. I was wary of it as usually free stuff has all kinds of stuff that comes with it but it was just the program and nothing more. My will....is not my own!