I have to agree with Frank here.
Many of us are just average consumers without a great deal of computer expertise. But owing to PD7’s ease of use, we can quickly utilize the software for our amusement. And when the average consumer searches for a way to edit their footage and preserve it to DVD/s, and for the first time comes across Cyberlink’s PowerDirector site, and sees the Blue Ray logo imbedded amongst the sales pitch for the software, it’s not unreasonable for the average consumer dude to assume that if this software can even do that BR stuff, then it should be a breeze for it to just make a regular old DVD with a couple of menus on it for me. But there is no...
NOTE: PowerDirector is not really a DVD burning software, you’ll need to use another app if you “really” want to assure that you can burn a DVD.
...on Cyberlink’s PD page.
So even as an ardent fan of PD, I can certainly understand the frustration of all those who have the Burn & Crash issues, only be counseled that they need more software, or more current hardware, to burn a DVD, as PD is not really a DVD burning software. And this right after they’ve purchased PD7.
That certainly isn’t made clear at the point of purchase. Then their frustrations grow as they read in the forum that “some” (who are technically proficient in computers), have figured out tricks, figured out workarounds, figured out which burner is compatible, etc. etc. etc., in order to successfully be able to just burn a simple DVD in PD7. And the average consumer doesn’t understand all that. But they do know that there was a DVD logo on the page where the bought the software, they do know that they have yet been able to burn a DVD, and most importantly, they do know that Cyberlink has their hard earned money.
Frank is absolutely right. To read that burning a DVD in PD7 works great for some and that it’s the consumer’s fault for not having the right “computer thingies” on their rig, but if they get the right “thingies” it will work for them too, is cold comfort to that frustrated consumer. Cyberlink really should (assuming that the consumer’s computer meets the minimum recommended specifications), be able to make the DVD burning part of it’s software either...
1) More universally compatible with the various components and rigs that the average consumers have.
-or-
2) Make it clear to potential purchasers that while PD7 is a great editing program, successful DVD burning in PD7 is not gaurenteed for all, and that consumers should be prepared to modify their system to suit PD7 if you plan to burn DVDs “in” PD7, or be prepared to purchase and use additional software for consistently successful DVD burns.
But no, that wouldn’t be a great selling point would it. But neither is a first time visitor’s visit to the forum, who’s research of PD7 only reveals that everyone is saying that they can’t burn DVDs. So perhaps just repairing the issue as much as feasible would be the best solution.
As I’ve said before, I’m not a techie. So I hesitate to post this as I really don’t know what I’m talking about with respect to technical issues.
I'm just one of those average consumer dudes, who has read Frank’s various post. And I think he makes a great deal of sense.
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