Don't know what you are doing?
Don't know your settings?
Don't know anything other than your 8GB RAM maybe too low. But depends on what you are doing.

My PDR.exe (PD14 exe) can bounce over 5GB at times. That is just one file. System RAM usage 7-8GB when processing video.

How much RAM usage, CPU Usage and GPU usage during your crash?

Hi Branndon,
kmjk333 is right, we really need more information to assist you.
Check out the following and provide more data please:
1. Read the following thread - you'll see similarities and a possible solution - driver issue, http://forum.cyberlink.com/forum/posts/list/25/48484.page#254146
2. Version information, Diagnostic data, Screenshot of the Edit workspace, MediaInfo of the video being edited, see Part A, B, E, F and J. Guides: http://forum.cyberlink.com/forum/posts/list/45453.page
Dafydd

Quote: Don't know what you are doing?
Don't know your settings?
Don't know anything other than your 8GB RAM maybe too low. But depends on what you are doing.

My PDR.exe (PD14 exe) can bounce over 5GB at times. That is just one file. System RAM usage 7-8GB when processing video.

How much RAM usage, CPU Usage and GPU usage during your crash?

It happens randomly, even if I'm not even doing heavy editing. I've used PD11 on a laptop with 6 gb of ram and it never crashed. The specs of this computer are obviously better. I cannot check anything when it freezes cause the entire computer locks up. It shows its only using about 60 percent of ram.

Quote:

Quote: Don't know what you are doing?
Don't know your settings?
Don't know anything other than your 8GB RAM maybe too low. But depends on what you are doing.

My PDR.exe (PD14 exe) can bounce over 5GB at times. That is just one file. System RAM usage 7-8GB when processing video.

How much RAM usage, CPU Usage and GPU usage during your crash?

It happens randomly, even if I'm not even doing heavy editing. I've used PD11 on a laptop with 6 gb of ram and it never crashed. The specs of this computer are obviously better. I cannot check anything when it freezes cause the entire computer locks up. It shows its only using about 60 percent of ram.

Another user with crashes.

http://forum.cyberlink.com/forum/posts/list/48484.page#253836

Link is to a possible solution. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Do you have a graphics card? mine crashes all the time with Gforce experience installed for my graphics cars and as soon as I uninstall this program it works fine.

Quote: Do you have a graphics card? mine crashes all the time with Gforce experience installed for my graphics cars and as soon as I uninstall this program it works fine.

Yes, my pc specs are in my post.

Your specs might be but your diagnostic and other requested data isn't.
Dafydd

Hi Branndon. I don't know if the following is the same as your problem, but I've just spent a few days trying to get PowerDirector 14 back up and running. About a week ago, it just suddenly started running so slow - I couldn't preview anything, even at the lowest res, it took ages to load small projects - it was just unusable, yet it had been running fine before that - it was just sudden. I'm running an HP Envy laptop, Win 10 - 64 Bit, 16 GB RAM, AMD A10 ELite 4 core CPU, Radeon Dual graphics).

I systematically stopped all background processes, anti-virus, malware, etc and took them out of start up, but still no good. I then started uninstalling one by one, each of the Cyberlink products (all the different packs etc that came with PowerDirector - 8 or 9 of them). After each uninstall, I'd reboot my laptop and test if any different, but still no good. Eventually I had no Cyberlink products at all on my laptop.

I then just installed PowerDirector14 only - bare bones product, but still the problems continued. It was driving me mental! I then thought to check if any Windows updates had installed over the last couple of weeks on my laptop, so I checked, and there was a Windows security patch and a separate Adobe Flash security update, both installed on 19th May. I uninstalled the Adobe Flash one first, rebooted, and lo and behold, PowerDirector 14 was flying high again! Perfect.

I then reloaded each separate package and addon, rebooting and testing after each one, and everything is working great. I didn't take notice at the time of what the specific Flash update was, but looking back on their website, the APSB16-15 security update was released about then.

Hopefully this will help you and others out who have suddenly had slow and freeze issues suddenly towards the end of May 2016. Marty (In the Barrel).

Remember, there's three types of people in this world - those who can count, and those who can't!

Good to know.

Hi In The Barrel,
An interesting read. I have passed the info onto CyberLink for them to research. The real "test" would be to re-install the adobe patch and see if the issue re-occurs. Good hunting... to locate your slow down.
Dafydd