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Another user with crashes
DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
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So I decided to install the beta Crimson drivers and so far so good. Was able to complete a 6 minute video project with no crashes. This is the version of Crimson I installed in case it helps anyone else. non-whql-64bit-radeon-software-crimson-16.5.2.1-win10-win8.1-win7-may16
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
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Quote: Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
I would not think it is the video card.

When Windows Blue screens, there is not much to see on the screen. Depending on some settings in Windows the computer may reboot.

Usually when you get BSOD, the computer is locked up, nothing but a reboot will free up the computer. Windows does not always write an Event, so when you look in the Event Viewer, there is no error message. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
[Post New]
I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan



Quote:
Quote: Some new information. It happened again. This time I tried turning the monitor off and then on again. When the monitor came back on it showed the no signal message and then went black. Even tried unplugging the dvi cable and plugging back in. So is this sounding like a gfx card or driver issue? Wish I had a spare card to test.
I would not think it is the video card.

When Windows Blue screens, there is not much to see on the screen. Depending on some settings in Windows the computer may reboot.

Usually when you get BSOD, the computer is locked up, nothing but a reboot will free up the computer. Windows does not always write an Event, so when you look in the Event Viewer, there is no error message.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Quote: I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan
I missed that, what I get of not really reading what is written.

Glad you fixed your video drivers. Video drivers often cause problems in Powerdirector, depending on what brand of video card you have.

I have been lucky, There has not been any better driver for my AMD video card for some time. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

DigitalMan [Avatar]
Newbie Location: Pennsylvania Joined: May 17, 2016 10:06 Messages: 13 Offline
[Post New]
Yeah, is weird. I was running the latest AMD Crimson driver but the newer one appeared to be beta. Although now am wondering as it showed beta on one page but the downloaded file does not indicate beta. Anyways, am glad it's working. Love working with PD over Vegas or Premier. Love the Magic Motion feature and ease of applying transitions.



Dan



Quote:
Quote: I never said I got a BSOD. I said the PC would freeze. It was indeed the video drivers as this morning I went back to the hi-res photos and did a full 10 minute video project in PD. Everything's working great now and PowerDirector is an awesome application. Great bang for the buck.



Dan
I missed that, what I get of not really reading what is written.

Glad you fixed your video drivers. Video drivers often cause problems in Powerdirector, depending on what brand of video card you have.

I have been lucky, There has not been any better driver for my AMD video card for some time.
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