Windows 10 ntdll error - PD 13 crashes

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ExtraPD

Newbie Joined: May 07, 2015 21:04 Messages: 18 Offline

Solved by

Dec 07, 2015 00:01

The crash would happen sporadically, with a typical message of PDR.exe has stopped working. Event Viewer indicated an ntdll.dll error.

Tried many things to fix, some of which included reinstalling PD, moving to various sys restore points, system diagnosis etc.

Looks like the prob may have been with the GPU driver (NVIDIA GTX580). Used the Device Manager's Roll Back driver feature numerous times in conjuntion with GPU driver uninstall.
Reinstalled the latest GPU driver minimally - haven't used PD extensively yet but looks very promising.

Wanted to post a quick note as I've been banging my head on this for days, and hopefully this helps others who may have the same/similar issue.

Myk

Senior Member Location: The Hartland of Michigan Joined: Feb 05, 2015 16:09 Messages: 205 Offline

Dec 08, 2015 21:33

This is the active Win 10 thread.

http://forum.cyberlink.com/forum/posts/list/44642.page .
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Never, under any circumstances, combine a laxative and sleeping pill on the same night.

PowerSpec G310
ASRock Extreme 6 A85X
AMD A10 6800K Quad Core Processor 4.1GHz
16GB DDR3-1600 RAM
EVGA GTX960 Super OC GPU
Windows 7 Pro

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