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Error when burning to file
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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Hi everyone. On PD 11 I usually burn my finished video to
file rather than disc, but on my most recent project (a 40 minute photo
slideshow) when I try to burn the project I get the following message
after a minute or so:

Burning Unsuccessful

Error code: eC0030100

Does
anyone know what this means or how I can fix it please? I need this to
be done before the end of the week as it's for my wife's birthday!

Thanks in advance, Chris. Kind regards,

Chris Rule-Mullen
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Look at this link: http://forum.cyberlink.com/forum/posts/list/29294.page . Having less than 60GB hard disk space free, a corrupted menu, needing more ram, etc. could produce that error.

Try this: Burn that slideshow without a menu to folder only to see if you are successful. If successful, then determine if those other conditions exist on your pc listed in the above link.

Let us know if any of this helps.
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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I only have 40 GB free on my drive at the moment. I'll free some up and try again. Thanks tomasc! Kind regards,

Chris Rule-Mullen
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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I increased the free space on my hard drive (it is partitioned - my C Drive has 100 GB free and the D Drive has 72 GB free). This made no difference.



I then burned the project without using any menus - this was successful.



I tried again and created my own menu to use. It was very basic - just one picture and some chapters. I ensured that none of the items on each screen overlapped. Again this didn't work.



Someone has previously mentioned here that some menus are corrupt. I'm getting frustrated that I can't just select or create a custom menu without being confident that it will work. It should be so simple.



Is there anything else I can try to ensure I can burn my project to file? I'd really appreciate and advice.



Thanks again. Kind regards,

Chris Rule-Mullen
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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Not suprising results after cleanup, nothing near 100GB free needed for creating a DVD. I'd try these:
1) In PD Pref > Hardware Acceleration > make sure both items are unchecked
2) Not sure of your system capability, in the "Create Disc" tab make sure the "Enable hardware video encoder" at the bottom of the settings page is unchecked.
3) Try to burn again

Jeff
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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Thanks for your help Jeff.

1) Both are already unchecked.

2) I can't find the settings page - when I click on Create Disc I'm brought to the menu templates screen and can't see an option regarding an encoder. Sorry to be dumb!



I haven't upgraded my specs for a few years but still have a fairly powerful machine with plenty of free space on it.



It's so frustrating Jeff! It looks great on the preview but just won't burn. Kind regards,

Chris Rule-Mullen
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
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This was setting 2.

The other thing you can do that often works in trouble situations is to produce the current timeline to a MPEG2 DVD HQ file and then bring that file back into a new PD timeline, add your chapters and then create a disc.

Jeff
[Thumb - PD11_HVE.png]
 Filename
PD11_HVE.png
[Disk]
 Description
 Filesize
1050 Kbytes
 Downloaded:
48 time(s)
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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Hi JL_JL, I followed your advice to the letter and it still gives me the same error message. I'm so frustrated as I've produced lots of videos with menus before without this problem. The error code is a waste of time - it needs to provide a clear explanation as to what is causing the problem so that I could change it.

I'm really at a loss as to what to do next - if anyone has any other ideas I'd be so grateful. Kind regards,

Chris Rule-Mullen
mullen119 [Avatar]
Newbie Location: North-West Joined: Feb 06, 2009 11:23 Messages: 26 Offline
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I created a new menu template again but used one photo for all the backgrounds (instead of one for the root menu and one for the chapters) and strangely this seems to have worked... Kind regards,

Chris Rule-Mullen
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