Hi,
run a Dxdiag.exe from cmd prompt save the results to a text file and post here on the forum. But from what you have shown bout your system it may be underpowered for video editing, PD requires a large portion od c drive free for background processing, and video editing (especially hi def requires a powerful processor to work and a lot of ram (u only have 4GB and that leaves only 3.xx free after windows process' are loaded.
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

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Also tell us about your project. - what menu, how many different videos, etc. Perhaps if you would post a screen shot of you project menu page, we might see something.

The dxdiag will already tell us about your blu ray burner, etc.

You might want to try burning that project to a folder rather than to a disc. That would separate the encoding from the burning. Perhaps you will get a hint from that. .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

squashboy,
welcome to the forum.
My suspicions are the same as my friend's,
inadequate space on the C drive, as well as needing more RAM.
Please submit a DXdiag as requested by my fellow volunteers and we will see what might be the issue.
http://forum.cyberlink.com/forum/posts/list/24771.page
A and B please.
NOTE: there will be no personal information in your Dx file.
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Hi Guys,

Thanks for the quick replies...that's really impressive!!

I thought that the replies would be something along the lines of 'underpowered'

However I did only have 55GB C drive but just cloned onto a 128GB SSD drive that I had kicking about. But this error pops up as soon as I press to burn. I have tried with 'Create a folder' option checked and unchecked.

No Hardware speedup enabled.

I have attached the dxdiag files.

Thanks again.

I get the same error. I am burning DVD, not Blu-ray. I have 103GB free space on my C drive and use Windows Vista Home Premium, and have 12GB RAM.

Quote: Hi Guys,

Thanks for the quick replies...that's really impressive!!

I thought that the replies would be something along the lines of 'underpowered'

However I did only have 55GB C drive but just cloned onto a 128GB SSD drive that I had kicking about. But this error pops up as soon as I press to burn. I have tried with 'Create a folder' option checked and unchecked.

No Hardware speedup enabled.

I have attached the dxdiag files.

Thanks again.

Hi squashboy,
Underpowered, yeah, I believe your computer is.
Ram has been mentioned - 6GB is the minimum for a 64bit system and HD editing.
You have a low powered GPU, so you need to use Shadow Edit files. Please provide a screenshot of your project in the Edit Workspace. see guide, Part E & F.
Your GPU drivers are old: Driver Date/Size: 7/14/2009 02:40:03, 4030976 bytes Update asap.
PDR11 relies on much more recent drivers for the gpu and yours are pre-PDR9!
What you've reportedly done with C drive, isn't something I've done and I'm not convinced it is suitable. You need between 80 and 100 GB spare capacity to process HD video on C drive.

Just an opinion.
Dafydd

I get the error as soon as a press the "burn in 2d" button. I recently installed the PowerDirector_3026_GM6_Patch_Patch_VDE130529-01.exe. I can't even burn projects that used to burn fine.
I am burning to DVD, not Blu-ray. My dxdiags are attached.

I don't now if it's relevant but I had a very similar issue recently which was down to the menu. I isolated the problem by burning with the "no menu" option which worked fine.

I *think* it was down to my having tried to get too much on each page of the sub-menus and thereby overlapping titles or images, but I never bothered verifying that once I resolved it with a different menu. Just fwiw...

Quote: I get the error as soon as a press the "burn in 2d" button. I recently installed the PowerDirector_3026_GM6_Patch_Patch_VDE130529-01.exe. I can't even burn projects that used to burn fine.
I am burning to DVD, not Blu-ray. My dxdiags are attached.

Hi Ronk,
Please post your issue and concerns as a new topic.
Please read the guide: http://forum.cyberlink.com/forum/posts/list/24769.page
New topic link: http://forum.cyberlink.com/forum/jforum.page?module=posts&action=insert&forum_id=110
Forum Moderator.

I isolated the problem and have a workaround. The problem is that the menus on all my projects ... dozens of them ... are corrupted. The projects all come up with menus that have the words but a plain black background. These will not burn to disc. You have to choose the "no menu" option or choose a different menu and then the project will burn to disc. It is a real pain trying to figure out which menus I had used for each of my old projects. I don't know why this problem occurred but there is no use posting it elsewhere at this point.

Hi Guys,

Sorry fot he delay, but I took your advice and upgraded my computer. I am now getting a different fault!! PD11 starts ok but when I press 'Create Disk' it tries to start the module then crashes!! I'm not sure if I need to change forum index and repost. However is there a log file that I can take a look at?

Thanks