Can't play Blu-ray disc on my computers Blu-ray player

RDay

Newbie Joined: Feb 09, 2012 22:46 Messages: 15 Offline

Solved by

Apr 16, 2015 23:19

I have created a Blu-ray disc for my Christmas video, using PD 10. The disc auto plays OK on my Panasonic Blu-ray player for my TV, but will not do so on my computers Blu-ray player where the disc was burned. Also, the discs created before I reinstalled the windows operating system 7 no longer play on the computer. I have tried to change the auto play settings on the computer to no avail. Any help would be appreciated.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Apr 17, 2015 02:05

What software BD player do you have installed with windows 7 ? and the version number.

RDay

Newbie Joined: Feb 09, 2012 22:46 Messages: 15 Offline

Apr 17, 2015 13:39

I am not sure what you mean by "software BD player". I found reference that the Blu-ray player was MATSHITABD-RE UJ240AF 1.00. It was provided on my Dell Laptop computer.

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Apr 17, 2015 16:31

hello.

Quote: ... was provided on my Dell Laptop computer.

you need to find the dell p/n 02RG8J sept 2013 disc and reinstall the 'BD player software'

if not, then check out the ebay.

looks like you've reinstalled OS from reformatted & repartitioned HD, new...

always make a system recovery discs before fully re-format, re-partition & re-installing OS.

I know, dell gives a lot of bloatwares...


Filename	20150417_151726.jpg	Download
Description	dell's cyberlink media suite
Filesize	1427 Kbytes
Downloaded:	118 time(s)

'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1

RDay

Newbie Joined: Feb 09, 2012 22:46 Messages: 15 Offline

Apr 19, 2015 18:15

I appreciate you assistance. I have tried to locate the p/n 02RG8J on ebay with no success. Maybe I am using the wrong p/n . Any other suggestions?

PepsiMan

Senior Contributor Location: Clarksville, TN Joined: Dec 29, 2010 01:20 Messages: 1054 Offline

Apr 19, 2015 23:17

Quote: p/n 02RG8J on ebay with no success...

try 'Dell Media Suite'

get it for less than ten bucks!

you're welcome. bitte. 'no bridge too far'

Yashica Electro 8 LD-6 Super 8mm
Asrock TaiChi X470, AMD R7 2700X, W7P 64, MSI GTX1060 6GB, Corsair 16GB/RAM
Dell XPS L702X i7-2860QM, W7P / W10P 64, Intel HD3000/nVidia GT 550M 1GB, Micron 16GB/RAM
Samsung Galaxy Note3/NX1