Can you post a sample of the original and converted formats? I think the attachment limit is around 30MB so if your samples are larger than that, post a link to a public cloud folder.

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Quote: Using a action camera as a dash cam that only records in MOV format. Original file's audio has had been picking up engine noise so was edited it down for a short test I did not that I can do anything about it though! PD13 doesn't even pick up the noise but that might be because the volume is being reduce by what appears to be 50%. Even when boosted in AD5, no noise.

I tried converting it to a MP4 first and the volume is still low. Why is volume being reduced in PD13 and AD5 when it's loud and clear in other players?

.MOV Files may need to install codec, example, I had install K-Lite to have audio files .MOV to camcorder Genius HD-580.

Note: In my case not appeared the audio waveform in the timeline.
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Quote:

Quote: Using a action camera as a dash cam that only records in MOV format. Original file's audio has had been picking up engine noise so was edited it down for a short test I did not that I can do anything about it though! PD13 doesn't even pick up the noise but that might be because the volume is being reduce by what appears to be 50%. Even when boosted in AD5, no noise.

I tried converting it to a MP4 first and the volume is still low. Why is volume being reduced in PD13 and AD5 when it's loud and clear in other players?

.MOV Files may need to install codec, example, I had install K-Lite to have audio files .MOV to camcorder Genius HD-580.

Note: In my case not appeared the audio waveform in the timeline.

My one other posts was asking about media players and CODECs were mentioned but one response was that K-Lite Codec pack has no effect on Powerdirector, as Powerdirector uses its own codecs.

Funny thing I noticed now when I went to Produce a MOV test file and PD13 stated that I needed to have Quick Time installed so I'm a bit confused. I had Quick Time installed earlier but uninstalled it and I was Producing MOV files with no popup. Maybe my problem is that I need to install Quick Time again to increase the volume?? Bill

PD needs the QT runtime files in order to produce and edit .MOV files and to work with SmartSound music, but you don't need to have the QT player installed. Maybe you just uninstalled the player?

To make sure everthing is set up correctly, get the latest version of QT from here. When you install it, choose Custom and make sure that the QuickTime Essentials are installed. Nothing else is required, but you can install the player and any other options if you like.

If you get a message that you already have this version of QT installed, choose Repair so that you'll be sure that all the files are installed and correctly integrated into Windows.

YouTube/optodata

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Quote: PD needs the QT runtime files in order to produce and edit .MOV files and to work with SmartSound music, but you don't need to have the QT player installed. Maybe you just uninstalled the player?

To make sure everthing is set up correctly, get the latest version of QT from here. When you install it, choose Custom and make sure that the QuickTime Essentials are installed. Nothing else is required, but you can install the player and any other options if you like.

If you get a message that you already have this version of QT installed, choose Repair so that you'll be sure that all the files are installed and correctly integrated into Windows.

Installing the QT Essentials took care of the producing a MOV issue but no help with the decreased playback volume within PD13. Bill

Great, that's progress! Now can you attach a sample or post a link to a cloud folder so we can test drive it and see what's going on? It may be a codec issue or something with the source file, or with PD itself.

BTW, have you downloaded the latest released update? What about the most-recent beta version? I'll bet you haven't got that one, because it was just posted a few hours ago

YouTube/optodata

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Hi Warren -

I won't interrupt too much, because optodata already has you on the road to success.

Is the volume low in both the media library & timeline? or only the timeline? I had the latter issue recently and found that switching the project audio preferences to stereo (when the audio in the clip is stereo) resolved that.

The volume issue may be related to the processing you've already done - a possibility. How does the original clip play in PDR? Uploading the sample, as optodata suggested, will give us more information.

K-Lite Codec pack has no effect on Powerdirector, as Powerdirector uses its own codecs

- that statement is not completely accurate all of the time. If PDR doesn't need to access third party codecs to play the clip, it's true. If PDR is unable to play the clip completely (i.e. audio & video) & a third party codec is required, it's untrue.
- there have been many dozens of cases when PDR has been unable to play back certain clips properly without third party help!
- in any case, it appears that they're not required in your case.

Cheers - Tony

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Okay, here is a raw video of a short test. The noise starts about midway, a pulsating sound that increases. It's present along with normal volume with other players that I've used. Just producing it in PD13 changes nothing, it's still present in the output with normal volume. Yes, it's the same in the timeline.

I've been on build 2408 from the start.

I was going to edit out the video so you wouldn't see my messy garage but that would just add another variable.

https://dl.dropboxusercontent.com/u/21386595/Engine%20Noise%20%281%29.MOV

I just tried a MOV file that came from an iPhone and it had good volume so it must be something with the files from that camera only. Bill

The corrected url link above gives a blank screen on my pc.

Quote: The corrected url link above gives a blank screen on my pc.

I'm on a dual boot with W7/W10PTP build 9926 using W10PTP with Chrome, it opens a save screen where it downloads and then it plays fine here. Bill

tomasc, I also got a blank page in IE when I clicked on the link, but the first time I tried I also had a notice that the QuickTime plugin needed to run. I tried refreshing the page and clicking on the link again but I wasn't prompted to enable the QT plug again and the page remained blank. I opened up Opera and it immediately started downloading so it's probably an IE settings/configuration issue for both of us. Try another browser and I think it'll work.

wptski, I've looked at the sample (thanks very much for sharing that ) and the volume level is very low. In AD5, the typical volume level when you're talking is barely -18dB, which is pretty low:


Also, if I play the sample in Window Media Player, VLC, PD13 and AD5, the volume coming out of my speakers is exactly the same. Tony, the volume is also the same whether I'm previewing the clip in PD's media library or on the timeline, so everything I'm seeing tells me that the mic level in the dashcam just isn't very sensitive.

If you need to boost the volume, there are tools in PD13 and obviously AD5 to do that. As for you hearing the audio louder in other players, is it possible that their volume controls are set at maximum? For example VLC's volume can be set to 125%, which would make the audio louder than the original.

Does that make sense?

YouTube/optodata

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Quote: wptski, I've looked at the sample (thanks very much for sharing that ) and the volume level is very low. In AD5, the typical volume level when you're talking is barely -18dB, which is pretty low:

Also, if I play the sample in Window Media Player, VLC, PD13 and AD5, the volume coming out of my speakers is exactly the same. Tony, the volume is also the same whether I'm previewing the clip in PD's media library or on the timeline, so everything I'm seeing tells me that the mic level in the dashcam just isn't very sensitive.

If you need to boost the volume, there are tools in PD13 and obviously AD5 to do that. As for you hearing the audio louder in other players, is it possible that their volume controls are set at maximum? For example VLC's volume can be set to 125%, which would make the audio louder than the original.

Does that make sense?

The mic that you say isn't sensitive is the one that records the MOV file which plays loud also enough to hear the noise I speak about using PotPlayer. The volume is lower using WMP for me also and low enough where the noise can't be heard but not as low as PD13. I know that I can boost the volume which I've done but that doesn't bring out the noise.

You don't happen to have PotPlayer do you, to try? Bill

I don't have that player, bit I can download it and try. Chances are it users a different codec than PD13 which is went the sound levels are so different.

Just to be flea, with the low sound level in PD13, is not hearing the engine noise a problem or a good thing?

YouTube/optodata

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Quote: I don't have that player, bit I can download it and try. Chances are it users a different codec than PD13 which is went the sound levels are so different.

Just to be flea, with the low sound level in PD13, is not hearing the engine noise a problem or a good thing?

At first I was going to try and remove the noise as a trial and there wasn't any! That was the start of the quest.

What about a iPhone MOV playing the same in PotPlayer and PD13?

OT:
The camera is supposed to be waterproof to 30' so I'm wondering what kind of mic it is and where it is????? Bill

That's exactly what I've found here too, optodata. There's barely any engine sound in the recording, & and the sound that's there is very "thin". Even the voice, which is audible, only peaks at ~ -15dB.

I'd be looking at the mic level settings on the camera. If that's the best it can do, it's possible to squeeze some engine noise out of it by boosting the lower frequencies (equaliser).

Some mics are made to pick up ambient sound very well & others aren't. Attached, for comparison, is the audio waveform of a clip recorded walking along a gravel track in central OZ. The peaks are footsteps.

Oh - and I found the audio level consistent in media library & timeline (I was barking up the wrong tree) and in every media player I tested. Whoops - I hadn't tested Pot Player. You're right Bill - it is more responsive with that particular clip. To illustrate, I did a screen capture of the MOV clip playing in Pot Player. The audio waveform in ADR is attached.

Cheers - Tony

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Which action camcorder? Are there any volume adjustments for it?

Is the video directly from the camcorder or is the sound reduced/filtered? I can hear your voice if I increase the volume of the audio but I hear no car noise.

Is that a silent electric car ? .
.
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Quote: Which action camcorder? Are there any volume adjustments for it?

Is the vidoe directly from the camcorder or is the sound reduced/filtered?

Ion Air Pro 3, no volume adjustment and straight from the camera. Bill

Quote:

Quote: Which action camcorder? Are there any volume adjustments for it?

Is the vidoe directly from the camcorder or is the sound reduced/filtered?

Ion Air Pro 3, no volume adjustment and straight from the camera.

I've got one of those so let me play with it.

I was able to get the car sound if I boosted the volume via Audio Director 5 to the max (12DB) twice. AT that level, you sound like you are screaming very loudly with a megaphone.

I'm going to look for a video I produced with the ION camcorder.

Make sure that the microphone is not blocked or muffled. It is on the bottom side of the ION near the back near the two small holes. I have no had any issues with that camcorder and using PowerDirector.

BTW, The format for the video is "The video codec is H.264/MPEG-4 AVC (avc1). The audio codec is mp4a: MPEG-4 AAC LC"

.
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Quote: I've got one of those so let me play with it.

I was able to get the car sound if I boosted the volume via Audio Director 5 to the max (12DB) twice. AT that level, you sound like you are screaming very loudly with a megaphone.

I didn't boost it to max in PD13.

I just drove about a 1/2 mile with no heater or radio going. All kinds of clicking, klacking, banging and repetitive noises. Bill