Can you burn your project to video file(s)? If not, there may be something wrong with one of the videos or with the project timeline. Are you trying to use any videos that could be copy protected?

If you can burn the project to video files, load those files into create disc. Select your menus and then burn to a folder set or better still an ISO file.

What burner are you trying to use?

Let us know where you can't go any further. If you do get the ISO file made, there are several programs that will burn the ISO file to a disc (it can;t be just copied).

The above includes trouble shooting procedures to try to determine the cause of the problem. It would not be the "normal" procedure (but it is a good one and almost fool proof). .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

I can produce and save video files. I can load them into create disc. They will not burn to a folder. I get the same response from the PD-13 program when trying to burn to a folder as when trying to burn to a disc which shows 0% progress indefinitely...even on a very short produced video of one photo and one short video file and default (Monopoly) menu.

The raw video files are fine. I've tried several different ones and like I mentioned, they burn fine on PD-9.

My burner recognizes a blank disc is present and ready to go, there just isn't any action from the program or burner when I hit "burn".

My destination burner is listed as: HL-DT-ST BD-RE WH14NS40 1.00 (The only one I have in the tower).

Thank you for your response. I'm hoping you can assist further.

Mark

ifavault wrote: My destination burner is listed as: HL-DT-ST BD-RE WH14NS40 1.00

There has been 4 updates to that lg bd burner for compatibility. Here is the link: http://www.lg.com/us/support-product/lg-WH14NS40 .You should be on 1.03 not 1.00. A screenshot of the Final Output on the Create screen would be helpful to allow a user to maybe spot something. Sometimes it could be something really simple.

Why windows 8? Do you have auto update on. It should have done the mandatory 8.1 upgrade last month if you did.

Hello,This is my first post so apologise for any errors.
I am also unable to Burn a disc with Power Director 13 .I get similar to ifavault Burning unsuccessful Error Code e80004005.Any help would be appreciated

Your case is different whereas you get an error code after burning and ifavault does not. Sometimes something like a corrupt file in the project can cause it. You can uncheck burn to disc in the final output and check to create a folder or iso file to see if that is successful. You can then use Power2Go or whatever to burn that to disc. Let us know if any of this work for you and post back.

Tomasc,Thank you for your prompt reply .I have tried all you suggest unfortunately I got the same reply. Burning unsuccessful Error code e80004005 Unspecified error.This is my first attempt with Power Recorder 13 so it could be finger trouble on my part.

Malcolm,
I was getting a similar error to the one you report after upgrading from PD11 to PD13, which I eventually determined to be a problem with a Menu Template that I had imported a year ago. PD11 worked fine with it, but PD13 would generate an error when burning a Bluray folder. I first verified that the error went away if I used no menu template, then I created a new menu template from scratch, and burned a Bluray folder successfully.

MartinFG, Thank you for your reply. I am only trying to burn in Mpeg 2. I have now contacted the manufacturer to see what they may suggest. As I previously mentioned this is my first attempt with Power Director 13 I had previously used Power Director 8 and Pinnacle Studio.

RE: Your Disk burning Error:
http://forum.cyberlink.com/forum/posts/list/16087.page

Quote: I can produce and save video files. I can load them into create disc. They will not burn to a folder. I get the same response from the PD-13 program when trying to burn to a folder as when trying to burn to a disc which shows 0% progress indefinitely...even on a very short produced video of one photo and one short video file and default (Monopoly) menu.

The raw video files are fine. I've tried several different ones and like I mentioned, they burn fine on PD-9.

My burner recognizes a blank disc is present and ready to go, there just isn't any action from the program or burner when I hit "burn".

My destination burner is listed as: HL-DT-ST BD-RE WH14NS40 1.00 (The only one I have in the tower).

Thank you for your response. I'm hoping you can assist further.

Mark

Please perform some tests on your Disk burning system.

Disk Test is Part H. Please follow all instructions.
Click Link:
http://forum.cyberlink.com/forum/posts/list/40225.page

After you have done these tests, report back to the forum.

Use bullet points to describe your results (Parts D, E & F) of link above.
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Carl312,

Thank you for trying to help solve my problem. Here are the results of the tests you requested:

Part A:
PowerDirector 13 (64 bit)
Power Director Ultra 13.0.2307.0
SR number: VDE140912-01

Part B:
Diagnositic File attached.

I did not see an option for saving a 64DxDiag.txt file

Part C:
Have not tried to uninstall and reinstall PD-13

Part H:

Test 1:

3 sample video files of boats.
Go to "Create Disc"
Clicked "Burn in 2D"
Unclicked "Burn to Disc"
Clicked "Create a Folder"
Clicked "Start Burning"

Message from PowerDirector: "This folder does not exist. Would you like to create it?"
Folder destination: C:\users\Mark\Documents\Cyberlink\PoerDirector\13.0\
Clicked "Yes" to accept

Progress bar appears. 0% progress for two minutes...1% progress at 2:00 minutes...2% progress at 4:00 minutes...3% progress at 6:15 minutes. Process manually aborted at that time. (Movie size = 112MB)


Test 2:

3 sample video files of boats.
Go to "Create Disc"
Inserted blank disc into burner
Clicked "Burn in 2D"
Clicked "Burn to Disc"
Unclicked "Create a Folder"
Clicked "Start Burning"
Progress bar appears. 0% progress for two minutes...1% progress at 2:00 minutes...2% progress at 4:00 minutes...3% progress at 6:15 minutes. Process manually aborted at that time. (Movie size = 112MB)
No movement or sound from burner.
Disc removed and found to be still blank and available for other purposes.


Computer information:
ZT systems
Intel Core i7-3770 CPU @3.40GHz 3.90 GHz
Installed memory (RAM): 16.0 GB (15.9 usable)
System Type: 64 bit Operating System, x64-based processor
Windows 8 upgraded to 8.1

So it would appear that the program is making an effort to burn, but obviously the speed is extraordinarily slow and when I previously tried my own sample video files which are longer in duration and bigger insize (HD files), what I thought was an never changing 0% progress bar was likely an even slower moving bar than I saw for the 3 smaller .wmv files used in the tests above. 112 MB should burn within a minute or two and certainly does with my older PD-9 program.

Hoping some of this helps diagnose the problem. Willing to continue other tests as necessary to fix.

Thank you.

Mark

ifavault,

Thank you for the diagnostic information.

Intel(R) HD Graphics 4000
Dedicated Memory: 32 MB
If you can increase the size of the Dedicated Memory, it would help your video performance. (That is likely a BIOS setting).

PD 13 Specs:
Graphics Card
128 MB VGA VRAM or higher (1 GB or higher VRAM and OpenCL capable are recommended)

I see your Sound driver is two years old. Update from Realtek.com.

Your Page file is too small.
Available OS Memory: 16264MB RAM
Page File: 4775MB used, 11487MB available
Windows Dir: C:\WINDOWS

The Page file is smaller than your installed RAM, Page File should be about 1.5 times the size of your installed RAM. Or 16 GB Times 1.5 equals 24 GB Page file. The size of the page file is limited by the space on your SSD drive.

You have a small SSD drive (120 GB) with free space of 37.1 GB.
Right there is the big bottle neck for Burning disk or Creating Disk folder using PowerDirector.

Specs for PowerDirector 13 Ultra:
Hard Disk Space
7GB required minimum (note: 400 MB is for Magic Music Library)
10 GB (20 GB recommended) for DVD production
60 GB (100 GB recommended) for Blu-ray Disc/AVCHD production

If you want to continue to use a SSD drive, I recommend you install at least a 240 to 256 GB SSD.
Prices for that size SSD drives are very reasonable now. Or remove the SSD and move your OS to a regular Hard Drive.

Your computer is apparently running out of Temporary Memory/Page file space/Free space on the OS drive.
It does not have the working memory space to create the image for burning to disk.

Just my opinion.
Carl312
Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote: Malcolm,
I was getting a similar error to the one you report after upgrading from PD11 to PD13, which I eventually determined to be a problem with a Menu Template that I had imported a year ago. PD11 worked fine with it, but PD13 would generate an error when burning a Bluray folder. I first verified that the error went away if I used no menu template, then I created a new menu template from scratch, and burned a Bluray folder successfully.

This was my EXACT issue! I was using the Monopoly template and modified with my own image instead of creating a new template. Once I made a new one, it burned to folder and burned to DVD in PD12

My advice, for what it's worth, to NDSIMMONS1206, ifavault, Malcolm and MartinFG, is to use your latter versions of Power Director for edit/produce(render) purposes, then use your earlier version for the final disc authoring(burning) process. It seems clear that PD13 has issues around the final disc authoring process, that may(in some cases) be also evident in PD12 wheras PD9 seems to be free of these issues.

For myself(and for different reasons) I will edit in PD14 Ultra, but will use PD8 Ultra for disc authoring. I'm yet to actually try to burn a disc in PD14 Ultra so I don't know how it will behave, but when I started to set up for a burn in PD14, I found I only had the option of HQ or Smart Fit. In PD8 Ultra I have the option of burning in DVD-SP, which allows me to "cram" content onto a disc, up to 2 hours and 25 minutes' worth, utilising a 4.7Gb DVD5 disc to to near-maximum capacity, like packing a suitcase to just before it starts to bulge(ha-ha)!

Cheers!

Neil.

I HAVE A PROBLEM CON POWER DIRECTOT 13, I HAVE ERRORE IN BURNING ISO OR DVD WITH FILE AVHCD, ERRORE IN 80% COPY

Same problem: I HAVE A PROBLEM CON POWER DIRECTOR 13, I HAVE ERRORE IN BURNING DVD WITH FILE IN 80% COPY.

isnt there a solution this problem? cyberlink should solve these seemngly common problems

Previously in similar burning problem, Updating the software solves the problem. there is no update.

Where can the software PD13 be re-installed without causing problems to registration? Anyone knows? thanks

Quote: Previously in similar burning problem, Updating the software solves the problem. there is no update.

Where can the software PD13 be re-installed without causing problems to registration? Anyone knows? thanks

When you purchase a program (any Program) after you download that program, you should copy those downloaded files to a DVD or external Hard Drive. Save a copy of your confirmation email with the CD Key in the same folder with the downloaded files.

If you keep the original installation files, you will have little or no problem re-installing Powerdirector. Cyberlink allows several re-installs of a owned Powerdirector. Unless you paid for an extended download time, the download goes away pretty quick. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Quote: Previously in similar burning problem, Updating the software solves the problem. there is no update.

Where can the software PD13 be re-installed without causing problems to registration? Anyone knows? thanks

I think Carl312 may have an answer for you on this one, or perhaps Dafydd B. But if you're reinstalling PD13, surely there shouldn't be too many issues around registration(perhaps, while the programme is still on the computer and you insert the installation disc to affect a "repair"). I'm only guessing here, please note. So I'll hand this one over to Carl or Dafydd.

Cheers!

Neil.

There you go, Hank! Just as I was writing, in came Carl with the info you sought! Cheers, Carl!