Crapola - I just purchased V12 a few weeks ago

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markmanxp

Newbie Joined: Sep 03, 2014 14:09 Messages: 3 Offline

Solved by

Sep 19, 2014 13:56

Hello. I apologize if this is covered elsewhere but from my initial searching I didn't find anything in particular. I am a new user to the PowerDirector software. On September 2, 2014 I purchased PowerDirector 12 Ultimate. I wasn't aware a version 13 was coming down the pike so soon. Uggg. OH well..... what to do, what to do. What would you do? Do I have any options? Should I stick with 12 or turn around and upgrade to 13? Can I get a refund on version 12 and go to 13? I just feel bad knowing that a new major version was just weeks away. But before I bug Cyberlink support I thought I would get a feel on what options I may have from long time consumers.

Thanks for your time and opinions.

Sincerely,

Mark

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Sep 19, 2014 14:23

Hi markmanxp,
I covered the refund issue recently in a thread. Please take a look at: http://forum.cyberlink.com/forum/posts/list/40073.page#207120 and follow the links.
I hope the information helps.

I'll let members fill you in on what to do.
Dafydd

markmanxp

Newbie Joined: Sep 03, 2014 14:09 Messages: 3 Offline

Sep 19, 2014 14:46

Thanks! I appreciate it.

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