Cool! Hope it's true... Mike B.
|>>PowerSpecG311 PC(2014)<<||>>Windows®7Pro 64-bit OS<<|
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|PowerDirector12Ultra.2930|PhotoDirector5Ultra.5424|AudioDirector4Ultra.3522|Cyberlink MediaSuite10 OEM|

Wow

Missed that one.

$165 off!

http://www.cyberlink.com/store/powerdirector-ultimate/buy_en_AU.html?affid=2581_1095_291_16392_0_ENU Happing editing

Best Regards

Neil
CubbyHouseFilms
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Wow and I just bought it! hah

Do they have any sort of "Price Protection" or something, if you are a recent purchaser, and it goes on sale

Troy. I'm in the same boat as you. ...and hoping I qualify for some sort of price break. Then again, what if it has a whole set of bugs that new users have to deal with? I'm getting used to version12. Mike B.
|>>PowerSpecG311 PC(2014)<<||>>Windows®7Pro 64-bit OS<<|
|MB:AsRock FM2A88X Extreme6+|CPU:AMD A10-7850KQuad 3.7GHz|RAM:8GB DDR3|GPU:MSI Radeon™R7 250 1GD5OC|
|HDD:Toshiba DT01ACA100 1TB|HDD:WD Red 2TBx2|RAID:SansDigital TR5M+B 2TBx3|BD-R:LG BE14NU40 Ext|
|Camera:Canon Ultura miniDV|WebCam:Logitech C910|ADVC110 Analog/Digital Converter|
|PowerDirector12Ultra.2930|PhotoDirector5Ultra.5424|AudioDirector4Ultra.3522|Cyberlink MediaSuite10 OEM|

Quote: Wow and I just bought it! hah

Do they have any sort of "Price Protection" or something, if you are a recent purchaser, and it goes on sale

Hi,
See Link: http://www.cyberlink.com/support/faq-content.do?id=2317

Quote: Where can I find the refund policy for the download version?

CyberLink Online Store offers a 30-day money back guarantee.
To obtain a refund for digital product(s), please click here.

Link:https://asknet-en.custhelp.com/app/answers/detail/a_id/2215/kw/refund

Quote: Money Back Guarantee - CyberLink
I wish to cancel my order - what do I need to do?

CyberLink offers a 30 day money back guarantee on its products.

If you are not satisfied with your purchase, you can cancel your order up to 30 days following the original order date. To cancel the order and receive a refund, please send an email to: customerservice@asknet.com.

With the cancellation you are renouncing the right to use the software.

I hope the information helps.

Dafydd

Quote:

Quote: Wow and I just bought it! hah

Do they have any sort of "Price Protection" or something, if you are a recent purchaser, and it goes on sale

Hi,
See Link: http://www.cyberlink.com/support/faq-content.do?id=2317

I hope the information helps.

Dafydd

Thanks, but I wasn't looking for a Full Refund - I was just curious if they had any sort of Price Protection or coverage, as in, if someone purchased a product, then it goes on sale, withing a certain period of time. Some retail brick-and-mortar stores have this.

Even if CyberLink does not have this - (or you were meaning the 'Refund and then Re-Purchase' is the only route to any sort of Price "matching") - it's alright, I am quite satisfied with their product and would be happy to keep this one and upgrade, eventually

Hi,
Contact the email address the FAQ provided and ask your question. Best I can do.

Edit: This post replaces another I made earlier.

Dafydd

Quote: Hi,
Contact the email address the FAQ provided and ask your question. Best I can do.

Edit: This post replaces another I made earlier.

Dafydd

No problems, thanks for pointing in the right direction

I just wanted to pop back into this thread and add, that [as far as my question was concerned] I actually had two separate issues...

One was, I thought that my version (Ultra) that I purchased had gone on sale for less than 'my sale price that I paid at the time' - which it didn't - when I looked up the recent Sale Price, I was looking at a less-value-packed Edition (Deluxe). Which of course, costs less anyway

So, when I contacted CyberLink Support (via their website forms) I asked them about the Second question I had [thought of] - where I could possibly pay the difference between my version (Ultra) and the next one up (Ultimate), basically getting an 'upgrade' to the next Edition of PDR, paying the difference. Their friendly Support contacted me back and said that if I purchased the version I wanted (Ultimate) and sent them the Receipt for it, they would refund the price of the original purchase (Ultra) - so I would essentially have the 'upgrade' that I was looking for!

I'm sorry if this not something to normally be posted on the forums - I do not wish to overstep any rules - I just wanted to pop back in to point out the refreshingly helpful Support service that CyberLink seems to have!

Dafydd,

Not looking for a refund. Just fixes.

I'm mainly surprised that y'all let the product ship in what seems a demonstrably unstable state. I know market pressures to get new customers (via the lure of "feature-magnetism") push these things. But as I've mentioned before, I have 35 years in product-oriented software development, and the current wisdom seems to urge that one wring everything out so as not to alienate or frustrate the loyal customer base. I switched to PD from Premiere Elements based on its 64-bit speed, but that edge seems to have eroded somewhat in subsequent releases and now the stability is in jeopardy.

I don't think the project I initially tried with PD13 was that complicated. It's a 3 camera (mainly using only 2 of the 3) music video with accompanying audio track. Admittedly, there are a fair number of transitions, and each clip was cropped, and in one sequence, they all move around simultaneously (I could not watch this part in the editor; it just crashed. Had to wait to see rendered vid to see if it turned out okay. It did, at least to my satisfaction). But I had done this sort of thing numerous times with PD12 and earlier versions. Here's a link to the youtubed result, if your interested (one's interest in this particular video will be directly proportional to one's appreciation of the Grateful Dead : ).

https://www.youtube.com/watch?v=65tshw19bPY&list=UUvy2LsSHwrKCaGA7VtvBHnQ

I look forward to some quick stability/bug updates for PD13 (when one plays the "ship it by the deadline, dammit!" maxim, the necessary adjunct is a quick set of Version.N point releases to stabilize what's in the field). In the meantime, I think I'll revert to PD12 and let others wear the target on their backs and lead the charge toward stability.

Chuck Chuck Puckett
"I don't want to steal the show. I only want to borrow it for a while"
http://www.puckettpublishing.com
http://www.chuckpuckettsongaweek.com

Hi, Chuck. Just one quick clarification: You were addressing Dafydd and said that "y'all" had shipped an unsatisfactory product. I don't believe Dafydd or any of the other contributors here are employed by CyberLink. If you want to express your complaint directly to the company, you can contact them.

Kevin

You're right, of course. It's been a while since I've used the forum (nothing like a major release to bring the crybabies back into the fray ).
Dafydd always fools me, he speaks with such authority and clarity, one naturally assumes he is intimately involved with the company and the product. Over in Sibelius (a premiere music composition app) forum land, there actually was a company rep who more or less stayed on top of the many forum threads, offering fixes, suggestions, workarounds, etc. It's easy to think of Dafydd (who has the coolest name; I'm presuming Welsh?) as such a personage.
Well, back to NLE Nirvana. And waiting for bug fix releases! Chuck Puckett
"I don't want to steal the show. I only want to borrow it for a while"
http://www.puckettpublishing.com
http://www.chuckpuckettsongaweek.com

I wish that were true of these forums as well. Barring that, hats off to Dafydd.

Thank you Kevin and Chuck. I can only pass on Chuck's concerns to CyberLink for them to address and fix.

Yes, I'm from the wild west, in Wales and my name is pronounced, phonetically Da-Vith. I'll leave that to you to wonder or to PM me, as to why.

Dafydd