Cyberlink tech support is useless. They took 3 days on average to respond and provided no help whatsoever. Their solution to everything seems to be to uninstall and reinstall the program and/or disable UAC in Vista. It doesn't help. They even told me the exact same thing twice in a row.
The moderator of this forum had no input whatsoever.
The 30 day refund policy is not worth the 'bits' it's written on. I submitted a refund request per the purchase agreement at just under 30 days. Cyberlink / DigitalRiver didn't respond for 4 days, then denied it, claiming it was over 30 days.
This post will probably be deleted shortly, but I will spend my entire life joining and posting to any video editing forum I can find so that others will not waste their money on this bad software.
This message was edited 1 time. Last update was at Aug 14. 2008 06:18